“I'm disappointed so far. My first outing with these earbuds and I was losing signal because my phone was in my pants pocket. I need to have my phone in my pocket, my steps counting app won't keep accurate track of my step otherwise. Any suggestions?”

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• Hey there, thanks for asking! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111318/) to an article that will help you troubleshoot connection issues. ^Elizabeth

  Answered by Samsung 5 years ago

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