“How do I get my right earbud to have the same sound volume as the left. We have tried all of the help videos.”

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• Bro, I don't even think having them at different volumes is an option lol. They must be defective. Order new ones. Having different volumes at the same time is NOT an option/feature on these guys.

  Answered by Barrioss57 5 years ago

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• Hello Quasar, thanks for reaching out! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot low or poor audio quality. If you are still having issues, please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth

  Answered by Samsung 5 years ago

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