“I have some Samsung ear buds an it seems that they have lose there I can barely hear out of them so what can I do about it if you could help me”
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Turn them in your ear, sometimes if they are not exactly right the sound sounds less loud. Download galaxy wearable app, it lets you adjust everything on them in there.
Sorry, there was a problem. Please try again later.Since I wear ear buds pretty much every day at work, I have noticed sometimes that if you take the rubber ear pieces off, you can see that there is a screen, or mesh like material that may have some ear wax and dust clogged in the tiny holes. Sometimes you can clean them with a fine point, but it's definitely not recommended to push anything down into the holes. Sometimes the "screen" comes out easily, and you can clean it. Remember, all of that sound has to come out of those holes. If they're blocked, you don't get much audio
Sorry, there was a problem. Please try again later.First: Make sure the volume is turned up on the connected device. The connected devices volume control sets the earbuds volume when connected. Second: Try pleasing the earbuds in you ear to activate the connection with you phone. Open the app on your phone to us the "Earbud settings". You can select the type of sound you want to hear. Make sure it's not set to soft. That's the lowest volume. Good luck.
Sorry, there was a problem. Please try again later.Hi there Jennifer, thank you for finding the opportunity to ask us your question about your Samsung Galaxy Buds2. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, or Gear IconX earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. When you have an available moment in your day, please review the article titled, "No, low, or poor audio quality on Samsung earbuds" for some quick troubleshooting steps that you can take to help resolve what you have been experiencing with your Galaxy Buds2. Feel free to contact Samsung Support afterwards if you would like further assistance and/or troubleshooting. Thank you for being a staunch Samsung customer. - Debra
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