A:AnswerI would not substitute the Buds+ with a medical-grade hearing device if that is what you need. The ambient sound feature does work great when watching t.v. or talking with somebody and to me it does seem to enhance the volume around you, but again they are not hearing aids and do not even begin to compare to the sound quality and features of modern-day medical devices that are available. Please speak with your doctor for further information on medical-grade hearing devices.
A:AnswerHello Bluebuttercup, thanks for reaching out! Please follow this link (https://www.samsung.com/us/support/answer/ANS00078132/) to learn about using call features! ^Elizabeth
A:AnswerHello Faruq, thanks for reaching out! We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
A:AnswerHello PeteInSyr, thanks for reaching out! Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot low or poor audio quality. ^Elizabeth
A:AnswerBarely noticeable and if seen, they look like am hearing aid. The speakers are made to sit pretty well inside your ear and don’t look ridiculous like the AirPods.
A:AnswerI would check Amazon. I had the Samsung level u, which I quite frankly wore out. However I had the tendency to cause the ear bud covers to fall off and thus loose them. I purchased replacements that fit as well as OEM.
Another suggestion would be to go on the Samsung site and search the the MSDS sheet for them. If you dig enough, those should be available. I would believe the material would be listed.
A:AnswerHello Mugs, thanks for asking! Get up to 11 hours of nonstop music on a single charge. Then pop your Galaxy Buds+ in the wireless case and get nearly 11 more. ^Elizabeth
A:AnswerHello RickM, great question! These earbuds are compatible with iPhone7 or later models with the iOS 10 or higher and pair with smart devices via Bluetooth. ^Elizabeth
A:AnswerHello rin, great question! These earbuds are compatible with smartphones and tablets running Android 5.0 or higher and with more than 1.5GB of RAM. They are also compatible with iPhone7 or later models with the iOS 10 or higher and with smart devices via Bluetooth. You can be heard clearly with dedicated microphones that pick up your voice and isolate it from distracting outside noises. Perfect for phone calls in noisy places. ^Elizabeth
A:AnswerHello Help, great question! These earbuds are compatible with smartphones and tablets running Android 5.0 or higher and with more than 1.5GB of RAM. They are also compatible with iPhone7 or later models with the iOS 10 or higher. ^Elizabeth
