“Has anyone else had issues with these randomly disconnecting? I sync them to my computer when doing homework and they randomly disconnect.”
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Hi MommaTraver, Thank you for reaching out to us. We apologize for the inconvenience this may have caused you, as your Galaxy Buds2 randomly disconnects to your computer. I understand how essential it is to continue using them while doing your schoolwork activities. Please visit this link for some troubleshooting guide with your buds: https://www.samsung.com/us/support/troubleshooting/TSG01111318/. Also, you may check for software updates on your buds: https://www.samsung.com/us/support/answer/ANS00078087/. Should you encounter the same issue, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144223306 Thank you for choosing Samsung. Have a great day! ^Chrystel
Sorry, there was a problem. Please try again later.They go to sleep after 30 minutes of inactivity for me.
Sorry, there was a problem. Please try again later.I haven't had any issues. Be sure to check the app and see if you have any pending updates.
Sorry, there was a problem. Please try again later.I have only used them with my phone. I have never had this issue while using my phone.
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