Questions & Answers

Q: QuestionSo I am on the Verizon prepaid plan $50 a month, if I get this phone will I be able to stay prepaid or do I have to get a contract plan??

Asked 7 years ago by Gabe.

• A:Answer I'm not sure how the pre-paid plan would work. I have a regular plan with Verizon and my plan did not change. I didn't have monthly payments because I paid for my phone upfront. I was told a $40 activation fee would show up on my next bill.

  Answered 6 years ago by shufrk

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Q: QuestionWhen trading in an old phone can it be a different device or does it have to be the one your currently using.

Asked 7 years ago by M440.

• A:Answer Any device. Can be more than one. Best buy just gives you a gift card that comes off the cost of the phone.

  Answered 7 years ago by SamsungfanVerified Purchase

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Q: QuestionHow does this device already have an instant savings of $50? Is this a best buy special?

Asked 7 years ago by Anonymous.

• A:Answer yes, Best Buy special.

  Answered 6 years ago by UnavailableVerified Purchase

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Q: QuestionIf I preorder this phone on a 24 month deal, will the offer for free galaxy buds still be available?

Asked 7 years ago by TrevorG.

• A:Answer I'd do it ASAP. Samsung.com ran out of them for pre-orders but carriers and Bestbuy are still offering them. If you pre-order too late, you may miss out on the free buds and be offered the $130 samsung.com e-gift certificate which you need to use on Samsung.com. That being said may be a good deal, but if you want to use it on the buds to order them from their online store, you may be waiting a while.

  Answered 7 years ago by KidQwik

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Q: QuestionWhere is the 512gb storage version?

Asked 7 years ago by R1944.

• A:Answer Much cheaper to add your own 3rd party memory.

  Answered 6 years ago by NRAFORLIFEVerified Purchase

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Q: QuestionHow much longer is the offer on the Galaxy S10+?

Asked 6 years ago by JohnnyZ.

• A:Answer It is over

  Answered 6 years ago by Techmom

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Q: QuestionWould this phone come with the free galaxy ear buds?

Asked 7 years ago by Will.

• A:Answer You have to download the Samsung app and register for it. Currentky says it is on backorder as of April 7, so they give you an option for credit to buy something else. Decent option. I'll be waiting for the free earbuds as that is the main reason why I upgraded my phone. We'll see how long it takes.

  Answered 6 years ago by 808sleeperVerified Purchase

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Q: QuestionHow much dpi does the S10+ camera have?

Asked 6 years ago by muskrat.

• A:Answer Since you are asking for dpi my best guess is you are requesting data about the screen. It is 6.4 inches. 3040x1440 which works out to 522ppi.

  Answered 6 years ago by ExapnoVerified Purchase

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Q: QuestionDoes the insurance u carry from the carrier change in coverage?

Asked 7 years ago by Mamaspet.

This question was asked about the related product: Samsung - Galaxy S10+ with 128GB Memory Cell Phone Prism - White (Verizon)

• A:Answer My Verizon insurance carried over when I bought my new phone from BestBuy. BestBuy does offer you there insurance plan though if you want it. If you decide to go with Best Buy's plan, you may want to check with your carrier after the purchase and make sure they remove that from your plan, so that you don't end up paying double for insurance. There are pros and cons of insurance at a carrier vs Best Buy, do your homework and pick the option that is best for your needs.

  Answered 6 years ago by BiggyBallsVerified Purchase

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Q: QuestionIs this a 5G phone?

Asked 7 years ago by Frank.

• A:Answer No, under “Features” it shows 4G LTE.

  Answered 7 years ago by Gerome

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Q: QuestionRam ?

Asked 7 years ago by serg.

• A:Answer The other answer is not true. The S10+ only comes in versions with 8 GB and 12 GB RAM. The 128 GB (this version) and the 512 GB version come with 8 GB RAM and the 1 TB version comes with 12 GB RAM.

  Answered 7 years ago by Anonymous

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