“Do I have to pre-order the phone in the store to trade-in my current phone? How does the trade-in work?”

1-2 of 2 Answers

• I confirmed today by live chatting with a representative. To receive the trade-in discount you need to pre-order your phone in a physical store.

  Answered by Ethan 6 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• I finally gave up on getting an answer from BB. I preordered my S10 (Verison) through Samsung. It will ship WITH the earbuds. 15 days to return

  Answered by John 6 years ago

  Helpful (0)Unhelpful (1)

  Report

  Sorry, there was a problem. Please try again later.