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Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Galaxy S21 FE 5G. for more details about a trade-in, please follow the link below. Trade-in https://www.samsung.com/us/trade-in/frequently-asked-questions/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144420263 Have a great day. ^Charles
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