“Last year I purchased a phone from Amazon. Receiving no documentation, I went to Samsung's website. They would not help me or provide documents because the phone had already been registered in another country. Can that happen with Best Buy?”
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That's the risk you take from 3rd party vendors - buyer beware.. Did you contact Amazon and tell them about your experience? Best Buy only sells new merchandise (unless explicitly stated "open box") and they stand behind their products with their "return policies".
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Sorry, there was a problem. Please try again later.No, many occasions on Amazon, phones are rebuilt or restructured, so this is what happened to you.
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