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Questions & Answers

Your price for this item is $849.99
The comparable value price is $999.99
Page Showing 41-60 of 70 questions
  • QuestionDoes it come with a screen protector in the box?

    Asked by Antonio.

    • Answer Aloha Antonio, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S25+. No, the Galaxy S25+ box does not include a screen protector with purchase. If you have any other questions for us or if you would like any further assistance, do not hesitate to contact Support. Thanks for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes this phone support T mobile sim card?

    Asked by KevinPC.

    • Answer Hey there KevinPC, thanks for asking us your question about the Samsung Galaxy S25+. The advertised Galaxy S25+ is compatible with the following carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. If you have additional questions, feel free to reach out to Support. Thanks for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionHow to register this new device

    Asked by Anonymous.

    • Answer Greetings, thanks for asking us your question about the Samsung Galaxy S25+. To register your device, please visit us online - Support > Product Support > Register a Product. If you have any other questions, feel free to reach out. Thank you for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionTell me about the telephoto lense

    Asked by lizbmark.

    • Answer Greetings Lizbmark, thanks for asking us your question about the Samsung Galaxy S25+. The Galaxy S25+ offers a 50 MP wide sensor, a 10 MP 3x telephoto lens and a 12 MP ultrawide sensor. The telephoto lens on the Samsung Galaxy S25+ is awesome for capturing distant subjects with good detail and clarity. It's also versatile for portraits and other scenarios where you need to zoom in without losing image quality. If you have additional questions for us, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes the "help you connect to a carrier option" require a contract with that carrier? Is one of the carrier options Cricket? I'm currently using an unlocked phone with Cricket without a contract and I'd like to keep it that way.

    Asked by Pungentpollywog.

    • Answer I had an older s20+ that was paid off and unlocked. The new phone s25+ I bought unlocked so I can put it on my mobile plan. All I did was Smart switch my info to new phone. Then I called my mobile carrier and they put the new phone on my account, with a few questions.

      Answered by EvelynR

  • QuestionIs it brand new ?

    Asked by Damr.

    • Answer Samsung

      Answered by EliakandyM

  • QuestionWhat mean we'll help you connect this phone to a carrier for 100 dollars l? Is the phone still unlock? Does it mean extending of my current contract with the carrier? Will they install some bloatware?Where is the catch ?

    Asked by Angel.

    • Answer I bought an unlocked phone in case we wanted to change companies. They did transfer all my information from my old phone to my new phone.Free of charge.

      Answered by Anonymous

  • QuestionIs it compatible with Straight Talk

    Asked by Anonymous.

    • Answer Howdy, thanks for asking us your question about the Samsung Galaxy S25+. The advertised Galaxy S25+ is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any other questions, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs this a dual sim phone?

    Asked by Anonymous.

    • Answer No it is not.

      Answered by EvelynR

  • QuestionDoes this support straight talk?

    Asked by Tommy.

    • Answer Hey there Tommy, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S25+. The advertised unlocked Galaxy S25+ is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you think of any other questions by contacting Support. Thank you for being a devoted Samsung customer. - Debra

      Answered by Samsung

  • Questionhow to remove an app from the home screen

    Asked by cek.

    • Answer Hello Cek, thanks for asking us your question about the Samsung Galaxy S25+. Installed apps can be removed from your device. Some apps that are preloaded (available on your device by default) can only be disabled. Disabled apps are turned off and hidden from the Apps list. Alternatively, you can also long-press the app in question and drag it to your designated area, like another page. Feel free to reach back out if you have additional questions for us. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs this phone working with any international carrier?

    Asked by Carlos.

    • Answer Hey there Carlos, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S25+. The advertised Galaxy S25+ is the U.S. version of this device. It is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to contact Support if you have additional questions. Thank you for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionIs the unlock phone means refurbished or pre owned phone?

    Asked by Furaber2017.

    • Answer Hey Furaber2017, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S25+. The advertised unlocked Galaxy S25+ is a new device being sold. If you have any questions, please feel free to contact Support at your leisure. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • Questioncan i use with TMobile

    Asked by Steve.

    • Answer Hi there Steve, thanks for asking us your question about the Samsung Galaxy S25+. Yes, the advertised unlocked Galaxy S25+ is compatible with T-Mobile as well as AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, Ultra Mobile, US Cellular, and Verizon. Feel free to contact Support if you have additional questions. Thanks for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs this phone compatible with straight talk?

    Asked by 1234.

    • Answer Hi there 1234, thanks for asking us your question about the Samsung Galaxy S25+. The advertised unlocked Galaxy S25+ is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any other questions or if you would like any further assistance, feel free to reach back out. Thank you for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • QuestionThe S25+ can i use two sim cards?

    Asked by GIA.

    • Answer Yes, you can use one physical and one virtual SIM card. The phone with work with two different phone numbers.

      Answered by AvgConsumer

  • Questionwill the s22 sim card work in this phone

    Asked by Anonymous.

    • Answer Yes it will I traded up from the same phone and it works just fine

      Answered by Nuria

  • QuestionIs phone unlocked?

    Asked by SD.

    • Answer Salutations SD, thanks for taking the time out of your busy schedule to ask us your question about the Samsung Galaxy S25+. Yes, the advertised unlocked Galaxy S25+ is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have any other questions for us by contacting Support at your leisure. Thank you for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan you help connect phone to t mobile

    Asked by Fiona.

    • Answer Yes, we have T-Mobile. No problem

      Answered by Angie

  • QuestionThis phone is unlocked can I use it with any carrier including Tmobile?

    Asked by AleT.

    • Answer Aloha AleT, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S25+. The advertised unlocked Galaxy S25+ is compatible with the following carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to reach out to Support if you think of any other questions. Thanks for choosing Samsung! - Debra

      Answered by Samsung