Questions & Answers

Q: QuestionDo you sell U.S. or international versions of your samsung phones?

Asked 4 months ago by Anonymous.

Q: Questionis this a new or used phone

Asked 4 months ago by abe.

• A:Answer Good day Abe, thank you for asking us your question about the Samsung Galaxy S25 FE. Yes, the advertised Galaxy S25 FE is a new device. If you think of additional questions, please feel free to contact Support at your leisure. Thank you for being a staunch Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionHow many updates does this phone have

Asked 4 months ago by Anonymous.

• A:Answer Howdy, thank you for asking us your question about the Samsung Galaxy S25 FE. As of January 2024, we have extended our security update support for Samsung Galaxy devices by up to 7 years, to help our users enjoy the latest Galaxy experiences longer and securely. If you have additional questions, feel free to reach out to Support. Thanks for choosing Samsung! - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionHow many updates does this phone have?

Asked 4 months ago by Anonymous.

• A:Answer Good day, thank you for asking your question about the Samsung Galaxy S25 FE. As of January 2024, we have extended our security update support for Samsung Galaxy devices by up to 7 years, to help our users enjoy the latest Galaxy experiences longer and securely. If you have additional questions, feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionI am wanting to get a new android for my husband for Christmas, but he uses Straight Talk.. would this phone work for that since its "unlocked". I am an iPhone/Verizon user so this is all super confusing for me.

Asked 4 months ago by Tristan.

• A:Answer Hey there Tristan, thank you for taking the time to ask us your question about the Samsung Galaxy S25 FE. The advertised unlocked Galaxy S25 FE is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to reach out to Support if you think of additional questions you may have for us. Thank you for being a loyal Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionDoes it have anything for cooling battery?

Asked 4 months ago by Anonymous.

• A:Answer Hello, thanks for taking the time to ask us your question about the Samsung Galaxy S25 FE. The S25 FE features an ample vapor chamber cooling system which was designed to dissipate heat more effectively while improving sustained performance. If you think of any other questions, feel free to contact Support. Thanks for being a loyal Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionIs this a GSM unlocked phone? my carrier runs on GSM network

Asked 4 months ago by KevinC.

• A:Answer Hi there Kevin, thanks for taking the time to ask us your question about the Samsung Galaxy S25 FE. The advertised unlocked Galaxy S25 FE works well with the following networks: 2G GSM - GSM850, GSM900, DCS1800, PCS1900; 3G UMTS - B1(2100), B2(1900), B4(AWS), B5(850), B8(900); 4G FDD LTE - B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B13(700), B14(700), B18(800), B19(800), B20(800), B25(1900), B26(850), B28(700), B29(700), B30(2300), B66(AWS-3), B71(600); 4G TDD LTE - B38(2600), B39(1900), B40(2300), B41(2500), B48(3600); 5G FDD Sub6 - N1(2100), N2(1900), N5(850), N7(2600), N25(1900), N28(700), N66(AWS-3), N71(600); 5G TDD Sub6 - N41(2500), N77(3700), N78(3500); 5G TDD mmWave; N257(28GHz), N258(26GHz), N260(39GHz), N261(28GHz). If you have any other questions for us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a dedicated Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionIt says dual sim. Does this mean that it supports two physical sims or one sim plus esim? Either way, does it support them both active at the same time?

Asked 4 months ago by GuendalinUS.

• A:Answer it means , 2 physical sims

  Answered 4 months ago by Anonymous

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Q: QuestionPre-owned or refurbished. Which is better

Asked 5 months ago by Anonymous.

• A:Answer I never purchase pre-owned

  Answered 5 months ago by Anonymous

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Q: QuestionCan I use an Australian and a US SIM in the phone?

Asked 6 months ago by Joey.

Q: QuestionI have a bestbuy card. How i can avail the financing.

Asked 6 months ago by Ryan.

Q: QuestionIs this phone compatible with Optimum cell phone service?

Asked 4 months ago by Bebe.

• A:Answer Howdy Bebe, thank you for asking us your question about the Samsung Galaxy S25 FE. The advertised unlocked Galaxy S25 FE is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any other questions for us, please feel free to reach out to Support. Thank you for being a staunch Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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