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Questions & Answers

Model:
SM-S948UZKEXAA
SKU:
6669749
$1,499.99
Page Showing 41-60 of 82 questions
  • QuestionDoes the pen come with the phone?

    Asked by Anonymous.

    • Answer Hi, thank you for asking us your question about the Samsung Galaxy S26 Ultra. Yes, the advertised unlocked Galaxy S26 Ultra does include a Galaxy S Pen when you purchase this device. The device box will also include Quick Start Guide, Phone, Charging Cable, and Sim Pin. If you have additional questions, please feel free to reach out to Support. Thank you for being a devoted Samsung customer. - Debra

      Answered by Samsung

  • QuestionWhat Samsung earbuds are compatible with this phone?

    Asked by MsMurphy.

    • Answer Aloha MsMurphy, thank you for taking the time to ask us your question about the Samsung Galaxy S26 Ultra. The Galaxy S26 Ultra is fully compatible with the Galaxy Buds4 Pro and Galaxy Buds4, which provide optimized 24-bit hi-fi sound, 360 audio, and AI-powered noise cancellation. Other compatible models include the Galaxy Buds3 Pro, Buds FE, and earlier Galaxy Buds models, all supporting seamless pairing and the Galaxy Wearable app. If you have additional questions or if you would like further assistance, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes this phone work with Straight Talk wireless service from Walmart?

    Asked by Amber.

    • Answer Howdy Amber, thank you for asking us your question about the Samsung Galaxy S26 Ultra. The advertised unlocked Galaxy S26 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Let us know if you have additional questions by reaching out to Support. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionThis Phone is brand new?

    Asked by Anonymous.

    • Answer Hello, thanks you for reaching out with your question about the Samsung Galaxy S26 Ultra. Yes, the advertised Galaxy S26 Ultra is a new device with a 12-month manufacture warranty for defects in materials and workmanship. Let us know if you have any other questions for us by contacting Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra

      Answered by Samsung

  • QuestionWill this phone work with Spectrum

    Asked by Jesse.

    • Answer Aloha Jess, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S26 Ultra. The advertised unlocked Galaxy S26 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Please do not hesitate to reach out to Support if you have additional questions. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • Questiondoes it work with spectrum mobile as a carrier?

    Asked by TypicalWrecker.

    • Answer Howdy TypicalWrecker, thank you for asking us your question about the Samsung Galaxy S26 Ultra. The advertised unlocked Galaxy S26 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Please feel free to reach out to Support if you have additional questions. Thanks for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan this phone work with Straight Talk?

    Asked by bstmstr.

    • Answer Hey Bstmstr, thanks for asking us your question about the Samsung Galaxy S26 Ultra. The advertised unlocked Galaxy S26 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have additional questions for us or if you would like further assistance, please feel free to contact Support. Thank you for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionDoes it have 1tb

    Asked by Anonymous.

    • Answer Hi there, thanks for asking us your question about the Samsung Galaxy S26 Ultra. No, the advertised unlocked Galaxy S26 Ultra offers 512GB of storage. If you have any other questions for us or if you would like further assistance, please feel free to reach out to Support. Thank you for being a cherished Samsung customer. - Debra

      Answered by Samsung

  • QuestionCAN I TRADE IN MY S23 ULTRA..STILL IN PERFECT CONDITION.

    Asked by YemboII.

    • Answer Yes

      Answered by SALAHEDDINEB

  • QuestionDoes this phone work with only US sim?

    Asked by Gigiagi.

    • Answer Hi Gigiagi, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S26 Ultra. The advertised unlocked Galaxy S26 Ultra is the U.S. version of this device which is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Please feel free to contact Support if you have any other questions for us. Thank you for being an integral part of the Samsung community. - Debra

      Answered by Samsung

  • QuestionI would like to verify that it comes with a SIM Card slot.

    Asked by MR.

    • Answer Yes, to the right of the charging port

      Answered by EmmanuelN

  • QuestionWill I get my Galaxy S26 Ultra 512gb (White) pre-order before iPhone 18 comes out?

    Asked by ShipmentDelayed.

    • Answer Probably not. shipping date are constantly changing so good luck with that

      Answered by SteveJ

  • QuestionAre you able to use multiple phones for trade in?

    Asked by Korynnray.

    • Answer No, because my old phone is not avaliable in the US.

      Answered by Jocelyn

  • QuestionWhy can't I trade in my Titanium Blue S24 Ultra? It's not an option to select from.

    Asked by Anonymous.

    • Answer I was able to.

      Answered by PRAJEESH

  • QuestionAm Iable to trade multiple devices for one S26 Ultra?

    Asked by LMoore.

    • Answer No, usually only one device can be traded in for one S26 Ultra order. Trade-in policies may vary depending on the store or promotion, so it’s better to check with Samsung or the retailer directly.

      Answered by Sujay

  • QuestionIf I receive the phone by shipping, how do I get my trade in to them?

    Asked by retired911.

    • Answer It has to be mailed back, they send you a mailing kit

      Answered by Kevin1724

  • QuestionHow long does the promotion for the no cost upgrade from 256gb to 512gb last? Thank You

    Asked by Daniel.

    • Answer It lasts until March 10th.

      Answered by Anonymous

  • QuestionCan i place an order and if the pick up is in a date i cannot reach,can i pick up the order a few days later?

    Asked by Gerti.

    • Answer Yes

      Answered by Larry

  • QuestionCan I cancel my order?

    Asked by Bud.

    • Answer Yes.

      Answered by VINCENTM

  • QuestionCan I use the unlocked s26 ultra using other country's carrier sim card?

    Asked by Jad.

    • Answer Hello there Jad, thank you for asking us your question about the Samsung Galaxy S26 Ultra. The advertised unlocked Galaxy S26 Ultra is the U.S> version of this device and is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Feel free to contact Support if you have additional questions. Thank you for choosing Samsung! - Debra

      Answered by Samsung