“I have the bass all the way up and the subwoofer all the way up and it still seems to lack bass. I updated the firmware and still not so impressive. What else can I do?”
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Hello Todd, For troubleshooting step-by-step assistance, please contact Samsung Customer Service. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent by clicking the ‘Support’ link on the Samsung website. ~Samsung Solutions
Sorry, there was a problem. Please try again later.Try changing the sound input from the TV to “expert” I went into settings, audio, then expert. It made a big difference for me.
Sorry, there was a problem. Please try again later.I had the same issue with bass. I tried EVERYTHING! Even had BB Total Tech come out. I removed the whole speaker system and replaced with SONOS Arc 15, plus two Era 100s and a Sub-Mini subwoofer. ALAS I'm getting the sound I wanted and then some for my Samsung 65" QD-OLED TV.
Sorry, there was a problem. Please try again later.I'm also underwhelmed by the subwoofer on this one. What I did was to decrease the volume levels of the front, center and rear speakers to -6. Then, max out the subwoofer's to +6. Lastly, increase your device's (TV or computer) volume to compensate.
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