Questions & Answers

Q: QuestionCan you remove the top rack to make more room for the middle rack?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel

• A:Answer Hello, The top rack does not remove. The second rack however does have height adjustments to lower this rack. Hope this helps.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: Questiondoes not clean leaves a white film on dishes

Asked 4 years ago by Dudley.

This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel

• A:Answer Hi Dudley! We want to help you get the best possible cleaning performance from this dishwasher. This link (https://bit.ly/3zTKlbq) has some easy to follow steps you can take when your dishes are not getting clean. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes it have short and longer cycles? How long do they last?

Asked 4 years ago by Pudgy.

This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel

• A:Answer Some cycles can last about 2 hours. I use the Express wash which takes 60 minutes. (You give up a pre wash cycle for this speed, but I pre wash in the sink, no need to repeat that. Throwing chunks of food into the dishwasher by not scraping and at least lightly rinsing the dishes is just asking for blockages to develop IMHO.) You can probably find the manual online if you use your favorite search engine and it will answer many questions.

  Answered 4 years ago by luv2sew

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Q: Questionim picking this dishwasher thursday does it come with water line to hook up or do i need to purchase seperatly

Asked 4 years ago by busymom67.

This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel

• A:Answer Hi walleye1! The water line and hoses are not included with the dishwasher. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionCan I use my best buy 10% off birthday discount on this dishwasher?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel

• A:Answer only if its your birthday. you are going to love this dishwasher too

  Answered 4 years ago by CougDadVerified Purchase

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Q: QuestionHaving a issue with my bottom dishes not getting clean. The bottom bar can be pulled right off & has no connections it seems. Does the bar shoot water or does the water spouts on the back shoot water & then bounce off the bar? How is bottom rack cleaned?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel

• A:Answer I bought min Dec 2019. The bar has popped off several times and now does not go back and forth regularly. If you have a warranty, use it!!

  Answered 4 years ago by PamBak

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Q: QuestionHi there, I am a little confused on the height. My cutout is either 33 7/8 or 34 exactly. Will this dishwasher fit?

Asked 5 years ago by Kayla.

This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel

• A:Answer We're sorry for the confusion, Kayla! This link (https://bit.ly/3qneqvu) has the dishwasher dimensions and the recommended cut-out dimensions listed in the product info section. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: Questionhad unit installed yesterday. when door is open all the way it doesnt lay flat, stays partially up. door spring adjustment issue or is it designed this way?

Asked 5 years ago by rex.

This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel

• A:Answer Ours does the same. If the bottom rack is pulled out it will lay flat.

  Answered 5 years ago by TigerjimVerified Purchase

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Q: QuestionIs the linear wash system water propelled or motor propelled?

Asked 5 years ago by ARH.

This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel

• A:Answer The dishwasher uses a Belt operating AC motor. Thank you for choosing Samsung! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionHow do I get the door to open when finished-it stopped doing that

Asked 5 years ago by Rickie.

This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel

• A:Answer Hello Rickie! Here is a helpful link to the user manual (https://bit.ly/2SqvH7I) on page 36 to support your concerns on turning the auto release feature on. We thank you for being a Samsung customer! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionWhat is the minimum cut-out height for this dishwasher? The specs listed here say 35 1/4 but the Samsung website says 34.1. Thanks.

Asked 6 years ago by Anonymous.

This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel

• A:Answer It is Adjustable in the front and back. The adjustment height is 1 inch this is accomplished by the adjustable legs on both front and back.

  Answered 5 years ago by NachoVerified Purchase

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Q: QuestionHello, The dishwasher was delivered with one side of the middle rack not securely connected to the rail. I have fiddled with it to no end and also scoured the instruction manual and internet without success. Any help would be greatly appreciated.

Asked 5 years ago by LoyalCustomer.

• A:Answer Go to Samsung smart things. Turn on and hold the wifi for 3 seconds.

  Answered 5 years ago by MarymaxsimikVerified Purchase

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Q: QuestionHow many amps does this unit draw.

Asked 3 years ago by GoingBlind.

This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel

• A:Answer Hello David, Thank you for reaching out and raising your question about the Samsung - Linear Wash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 39 dBA - Stainless steel. I understand you want to know how many amps this unit draws. We are here to help. To answer your question, this unit's power rating is (Voltz/Hertz/Amps) 120/60/15. You can also check this link https://www.samsung.com/us/home-appliances/dishwashers/linear-wash/linear-wash-39dba-dishwasher-in-stainless-steel-dw80r9950us-aa/#specs and click on "SEE ALL SPECS" to know more about the specifications of the product. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144402902. -Noraina

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes this work with Alexa?

Asked 4 years ago by MrWizard.

This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel

• A:Answer Hi MrWizard! I recommend contact our dedicated SmartThings team at 866-813-2404 for assistance with this. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: Questionis height adjustable? our cutout space is 34 and recommended space is 35.3.

Asked 6 years ago by judy.

This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel

• A:Answer Hi judy! You can find the full dimensions and recommended cut out dimensions in this link: https://bit.ly/2LUcs5C. Just scroll to the Product Info section. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionWhy there is so much bubble leaking out from the dish washer? The bubble is all over the floor.

Asked 5 years ago by Danni.

This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel

• A:Answer I am including a helpful troubleshooting guide to support your concerns on the dishwasher (https://bit.ly/33SM4js). We thank you for being a Samsung customer! ^Lena

  Answered 5 years ago by Samsung

  
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