“I bought one in June 30th 2022 and now when I go to enter the security password to unlock it, it says there is no Ssd detected, unplug. All my important personal files are on here and I can’t access. What should I do next?”

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• Von: I’m sorry to see that you are having difficulties. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for Memory) Available 9AM – 12AM EST (Mon-Fri) - Samsung Memory

  Answered by Samsung 10 months ago

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• Have a computer repair person extract the data for you. Also, use an online backup service like backblaze.com so your data is stored in more than one location.

  Answered by UserJRR 10 months ago

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