“Is this a refurbished unit?”

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• Thank you for reaching out to us. Please allow us to inform you that SanDisk does not sell refurbished products in the market. However, if you have received a refurbished unit from BestBuy, we would recommend you to contact BestBuy customer support for investigation. For any further assistance please submit a support ticket at https://support-en.wd.com/app/askweb.

  Answered by SanDisk Team 1 year ago

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• You can't legally sell a refurbished product as new. It has to be disclosed to the customer that the product was repaired. Otherwise, that is a case of bait and switch plus false advertising. Both of which are illegal. If you didn't see mention of that disclosure, then the product hasn't been refurbished.

  Answered by funfractals 1 year ago

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