“I bought mine in Jun 2020 at our local bby and now it won't turn on. What do i do”
Answer This Question
1-2 of 2 Answers
Hold the power button in the center and the back button until it turns on. 30 to 40 seconds maybe longer. You may notice a slight flash of light and then nothing. Do it a couple more times if need be and it should turn on eventually. I have a blue and a red. Don't seem to have this problem with the red. Can't imagine there should be a difference but we had a blue and a black one of a previous version and the blue one seemed to have more problems than the black.
Sorry, there was a problem. Please try again later.Hello, please allow me to inform you that all of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you had faced issues while using this MP3 Player, we suggest you to contact us directly so that we can investigate further to know more about your issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your MP3 Player is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK and we will assist you towards the best possible resolution.
Sorry, there was a problem. Please try again later.
