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Im not sure if you have to but try to install the app on your computer. Once installed, it will prompt you to add a password to protect your drive but you dont have to have a password. Maybe you need the app to kick start the thing. I didnt try connecting it without installing the device. Maybe you need the app. If not, maybe a bad drive.
Sorry, there was a problem. Please try again later.Just drag them over. Works fantastic with mine
Sorry, there was a problem. Please try again later.You only need to install the included software if you want to secure the data on the drive with encryption and a password.
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