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Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you an appropriate information. You can use the Ask form at https://kb.sandisk.com/app/ask and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Sorry, there was a problem. Please try again later.Sorry, but I have no idea, I have a long history of experimenting with technology and sometimes I can make it do what I wanted -- even sub-optimally, and other times, I am dead from the get-go, good luck!
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