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Hello, since we do not have expertise on Samsung devices I would suggest you to contact Samsung customer Support so that they can assist you.
Sorry, there was a problem. Please try again later.You need to use a sim card removal tool or you can use a paper clip. Just press into the insert hole carefully to avoid scratching your phone . Once the mini cover if off, you can simply press in the sim card and it should pop right out. Hope this helps.
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