“Warrenty What all does the "2-year limited warrenty" include? If the harddrive failed, crashed, caught a virus, etc, would you cover data recovery and/or devices replacement?”
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I had an issue with a Seagate drive crashing before and they offer a service that can try to recover the data but it is not free. If the drive fails or crashes you would be able to make a claim and get it replaced but data recovery and virus protection are not part of the deal. You are on your own with that. Make sure that you have multiple back-ups for everything.
Sorry, there was a problem. Please try again later.This limited warranty does not cover any problem that is caused by (a) commercial use, accident, abuse, neglect, shock, electrostatic discharge, degaussing, heat or humidity beyond product specifications, improper installation, operation, maintenance or modification; or (b) any misuse contrary to the instructions in the user manual; or (c) lost passwords; or (d) malfunctions caused by other equipment. This limited warranty is void if a product is returned with removed, damaged or tampered labels or any alterations (including the unauthorized removal of any component or external cover). This limited warranty does not cover data loss – back-up the contents of your drive to a separate storage medium on a regular basis. Also, consequential damages; incidental damages; and costs related to data recovery, removal, and installation are not recoverable under this warranty. This limited warranty applies only to hardware products; software, media, and manuals are licensed (and warranted where applicable) pursuant to separate written agreement. -Copied from http://www.seagate.com/support/warranty-and-replacements/limited-consumer-warranty/
Sorry, there was a problem. Please try again later.you are not asking the right place, you need to ask Seagate, not Best Buy customers
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