Questions & Answers

Q: QuestionCan this be added on my cellphone?

Asked 4 months ago by Davechipper.

This question was asked about the related product: Webroot SecureAnywhere Internet Security 2013 (3-Device) (1-Year Subscription) - Mac/Windows

Q: QuestionHow do I transfer my current subscription to a new computer?

Asked 4 months ago by Anonymous.

This question was asked about the related product: Webroot SecureAnywhere Internet Security 2013 (3-Device) (1-Year Subscription) - Mac/Windows

Q: QuestionWhat are available upgrades for this product. I recently renewed.

Asked 4 months ago by timtapp.

This question was asked about the related product: Webroot SecureAnywhere Internet Security 2013 (3-Device) (1-Year Subscription) - Mac/Windows

Q: QuestionI have a free trial for webroot with autorenew scheduled for May. If I do not activate the free trial subscription, will it still autocharge me on May 1? I can't find where to cancel. Probably because it was never activated.

Asked 4 months ago by ChristineC.

This question was asked about the related product: Webroot SecureAnywhere Internet Security 2013 (3-Device) (1-Year Subscription) - Mac/Windows

Q: QuestionHow do I add my Webroot protection to my new computer that I just purchased today at Best Buy? My annual subscription is renewed every year through Best Buy. My operating system is Windows Home in S mode.

Asked 4 months ago by WayneT.

This question was asked about the related product: Webroot SecureAnywhere Internet Security 2013 (3-Device) (1-Year Subscription) - Mac/Windows

Q: QuestionWindows 11 is my operating system on my new computer, but how do I add the WebRoot protection that is included in my annual subscription?

Asked 4 months ago by WayneT.

This question was asked about the related product: Webroot SecureAnywhere Internet Security 2013 (3-Device) (1-Year Subscription) - Mac/Windows

Q: QuestionHow do I add the protection plan to my new device?

Asked 4 months ago by WayneT.

This question was asked about the related product: Webroot SecureAnywhere Internet Security 2013 (3-Device) (1-Year Subscription) - Mac/Windows

Q: QuestionHow to add a new device and take off an old device

Asked 5 months ago by Sean.

Q: QuestionCan this be installed on a new laptop?

Asked 5 months ago by Lynn.

This question was asked about the related product: Webroot SecureAnywhere Internet Security 2013 (3-Device) (1-Year Subscription) - Mac/Windows

Q: QuestionI’ve had a subscription to Webroot for several years and need to sign in. How do I find my key code

Asked 6 months ago by Ovilla90.

This question was asked about the related product: Webroot SecureAnywhere Internet Security 2013 (3-Device) (1-Year Subscription) - Mac/Windows

Q: QuestionI've had Webroot antivirus for a few years and am trying to load onto a new computer I just bought but cannot find the original key code. How can I download to a new computer without this?

Asked 6 months ago by Randy.

This question was asked about the related product: Webroot SecureAnywhere Internet Security 2013 (3-Device) (1-Year Subscription) - Mac/Windows

Q: Questioni have 4 laptops to to use for webroot, but this subscription only allow 3 devices, what will i do for the other 1 laptop?

Asked 6 months ago by gail.

This question was asked about the related product: Webroot SecureAnywhere Internet Security 2013 (3-Device) (1-Year Subscription) - Mac/Windows

Q: QuestionI need to Reistall Webroot. The version I had is showing "now longer available on the Best Buy Website. How can I reinstall Webroot to continue my subscription?

Asked 6 months ago by DanB.

Q: QuestionI need to renew my Webroot subscription but I see you are sold out. What other options do I have?

Asked 7 months ago by JaneL.

Q: QuestionI want to add a new computer to my subscription of Webroot. Can you put it on over the internet or will I have to bring it in to Best Buy?

Asked 7 months ago by rick.

This question was asked about the related product: Webroot SecureAnywhere Internet Security 2013 (3-Device) (1-Year Subscription) - Mac/Windows

Q: QuestionYour site says that this is not a new Webroot software. Why not when I was told it goes with my HP NOTEBOOK that I bought with it and Microsoft 365, all from Best Buy? You also said at that time, it works on my Samsung Galaxy S21 5G smartphone.

Asked 7 months ago by Glenn.

This question was asked about the related product: Webroot SecureAnywhere Internet Security 2013 (3-Device) (1-Year Subscription) - Mac/Windows

Q: QuestionI need the 20 character key code to activate a software update.

Asked 9 months ago by Wendy.

This question was asked about the related product: Webroot SecureAnywhere Internet Security 2013 (3-Device) (1-Year Subscription) - Mac/Windows

Q: QuestionWhat is cost for this product?

Asked 9 months ago by Anonymous.

This question was asked about the related product: Webroot SecureAnywhere Internet Security 2013 (3-Device) (1-Year Subscription) - Mac/Windows

Q: QuestionI have been running webroot for years via my account. I had my computer services and picked it up today. The Webroot was not loaded. Now it appears that the program wants to charge me to load. Why is this not loading automatically with my active accou

Asked 10 months ago by Bbjorn.