I can’t connect to my Samsung tv. I tried to contact tech support with company but I leave messages and they haven’t called. All cables are plugged in correctly but no sound. Tv has the audio turned on and it previously worked with a sound bar. null

Question

TomL · Accepted Answer

Go into the TV's settings menu. Find the audio settings menu. Should be something in there about the TV speakers. Set the TV speakers to External. 
To get a sound bar and the headphones to work at the same time, you'll need an optical toslink splitter. About $10 on Amazon

starlord · Answer

Check on the back of the base where you recharge your headset there is a switch. Make sure it is in the down position.

Answer

Check the battery inside the headphones make sure are in the right position.
Or handle the power bottom for five seconds !

“I can’t connect to my Samsung tv. I tried to contact tech support with company but I leave messages and they haven’t called. All cables are plugged in correctly but no sound. Tv has the audio turned on and it previously worked with a sound bar.”

1-3 of 3 Answers