These headphones will not work when I use Netflix I have installed these headphones with an audio digital cable they are great for regular tv, but when I switch my smart tv to Netflix I cannot hear the program with them. Is there a solution?

Question

paul · Accepted Answer

I have a Samsung smart TV and had the same problem but with this solution headphones work perfectly. First when regular TV was on I went to the menu and changed the sound to PCM. Then it was necessary to start Netflix and again to use the menu to go to sound settings and change once again to PCM. Merely changing the sound in TV mode was not sufficient. Now headphones work perfectly.

Answered by paul 7 years ago

Skip · Answer

My headphones will not work when I switch my tv to Netflix

Barry · Answer

If you have a Smart TV, go to SETTINGS, then to SOUND, then change Dolby Digitlal to PCM and audio will be available on Netflix and everything else even if your headphones are Digital Optical output. It works for me. Cheers.

Answered by Barry 6 years ago

Dobberdoo · Answer

Here is what worked for me.
I went to my regular TV settings and put the additional speaker settings to PCM.
I turned in my headphones.
Then I turned on my NETFLIX streaming and started a movie. Then I went back into the additional speaker settings again and put them on PCM.
And wa- la the sound came thru the headphones!
Maybe do the settings twice.
When I went back in to the settings while Netflux was on, it was not on PCM, I had to put it back on to that.
Debbie M.

Jbosc · Answer

After trying all of these suggestions, I ended up finding “Connect hub” by MEE audio at Best Buy. There are two types of hubs. If you want to be able to hear through headphones and let other people hear through the TV speakers, make sure you get the one with “audio pass through“. Model: AF-CH-BK. I paired it with blue tooth headphones I bought for my dad and it works great. My dad is hard of hearing so now my parents can both watch TV together, regular cable channels and streaming services like Netflix and Amazon without my mom getting blasted out of the room. Not one sales person or technician could figure this out for me. They said you can have sound through the headphones or the TV, not both. They were wrong. I would highly recommend this for people who have a person that is hard of hearing that they watch TV with :) I have a Samsung Smart TV. I used the Digital optical cable it comes with from the tv to the hub. Then go to settings on the tv, sound, expert settings and change the digital optical setting to PCM. Good luck.

Answered by Jbosc 5 years ago

Jeanne · Answer

My Sennheiser 175 RF wireless headphones work with the T.V. speakers and with Netflix, the second pair works with the T.V. but does not work with Netflix. We both have our headphones on watching T.V. together and they work. But when we go to watch Netflix only on pair works. What is the problem?

Answered by Jeanne 3 years ago

figelfixit · Answer

Is Netflix through Apple TV ? there is an optical port on the back of Apple TV box. If so use optical for Netflix and analog for regular TV

Answer

Didn’t work with net flex or prime! The solution described by others was terrific!

Russ · Answer

Just wanted to thank everyone for your advice on switching the
 sound setting to PCM for headphones

AnotherSolution · Answer

While Netflix was on I changed the audio format to PCM and that didn't work. So I then changed the TV Sound Output to TV Speaker and then back to Bluetooth Headphones and it started working.

TopCat · Answer

I have no problem with hearing sound via these headphones while steaming Netflix. Try using the optical connection directly from the headphone's base to the optical port on the TV. You should hear all sounds directly from the TV to the headphones.

Answer

No they only work we with regular tv

Answer

I’m so glad you stumbled on a solution. I’m not as lucky as you. first of all, there is no ‘restart’ option on Netflix, or any other streaming service. And even if such an option existed…it won’t help me

Lobo · Answer

W
Why can I not listen to Netflix on my headphones while streaming

Henry · Answer

It worked for me by changing sound setting on normal TV view to PCM. Then turn on Netflix and go to settings for sound and change that to PCM too. Great. Thank you

JHEND · Answer

I've been on the phone with Best Buy today and had a technician come out to my house yesterday. Neither the technician nor the consultants at the Geek Squad can figure out how to make sound come out of the TV and headphones at the same time. I bought the Mee Connect Hub model number AF-CH-BK and Mee Cinema Bluetooth Wireless Media Headphones with active noise cancellation, model number AF68-ANC as suggested and just a waste of money according to Best Buy Geek Squad. If anyone out there can provide additional information, please let me know. I have a Samsung Smart TV.

Technof · Answer

I had this for long time and I just used the RCA cables to the audio out on the TV and I can hear anything coming out of the TV no matter what I watch. I don't have a smart TV so I watch Netflix thru my Blu Ray player, I don't understand why yours don't work. Hope you can find a solution. Sorry I can't help you better.

Answer

Ctrl m

GC315 · Answer

I have my desktop tower connected to my flat screen tv, paired with a wireless keyboard and mouse. Works much faster than with a TV with the Netflix app (or any app for that matter). And you can browse the web on your TV... Also Hulu, Amazon Prime, HBO Go, etc... accesible with a click of your mouse.

Mtek · Answer

Sounds like a WiFi or roku issue

“These headphones will not work when I use Netflix I have installed these headphones with an audio digital cable they are great for regular tv, but when I switch my smart tv to Netflix I cannot hear the program with them. Is there a solution?”

1-10 of 21 Answers