A:AnswerHello Steve, a flush mount kit is required when you are flush mounting the unit. If you are doing a regular installation, this is not required.
A:AnswerHello, no there is not a trim kit for our drawer microwaves. The only accessory for the SMD2470ASY is the flush mount deflector vent kit and this is an optional accessory.
A:AnswerHello, please accept our sincerest apologies for the inconveniences caused. Please contact us at [email protected]. Be sure to include your contact details and also the model/ serial number and the manufactured date of the unit.
A:AnswerHello, we regret to hear of this issue and we are happy to look into this for you. Please reach out to us via email at [email protected] so we may assist further.