A:AnswerHello Jenise, we are sorry to hear this. You may reach out to us at 1-855-544-2030 so we may look into the issues that you are experiencing with the remote.
A:AnswerI have many Roku TV's and if you tune to a channel and then press the left button on the remote, it opens a TV guide display overlay on the screen and you can browse channels, times and shows. If you stick a 16gb USB stick in the USB port you can set it up as a small DVR of sorts. Allows you to pause and rewind live TV but not record for later viewing or record other shows while watching another (as it only has a single tuner)