A:AnswerHello JJ, we are sorry to hear of this issue you are having with your TV. Please give us a call at 1-855-544-2030 so that we may look into this for you.
A:AnswerGO TO THE REMOTE CLICK THE HOUSE ON YOUR REMOTE THEN GO TO SETTING THEN USE THE ARROW GO TO TV PICTURE SLIDE THE ARROW TO THE RIGHT AGAIN THAT WILL TAKE YOU TV BRIGHTNESS SIDE AGAIN AND THERE YOU CAN CHAGE THE BRIGHTNESS OF YOUR TV OR WHAT EVER YOU LIKE