A:AnswerThey can be used with just one earbud in place. However, you will lose the ability to control them because each earbud controls different features.
A:AnswerHi there- Shokz here! Yes, the Shokz OpenDots ONE earbuds are fully compatible with iPhones as they use standard Bluetooth for connection, working just like any other Bluetooth headphones for audio and calls, with the Shokz App requiring iOS 13.0 or higher for full features, ensuring a great experience on your iPhone. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
A:AnswerHello- Shokz here! Yes, Shokz specifically designs the OpenDots ONE with a clip-on form factor that is generally suitable and secure for people with small ears. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
A:AnswerHello- Shokz here! Yes, Shokz OpenDots ONE could be a good option for people with certain types of hearing loss, as their open-ear design keeps the ear canal unobstructed, which can improve comfort and safety. However, they are not a universal solution for everyone with hearing loss and should be considered alongside more traditional bone conduction headphones and with a hearing professional's advice, as their technology relies on air conduction, not bone conduction. Please reach out to our Customer happiness team if you have any other questions. Thank you!
A:AnswerHi there- Shokz here! OpenDots ONE are specifically designed for a secure, stable fit during exercise and running, meaning there is very little danger of them falling out or needing constant adjustment. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
A:AnswerHi there- Shokz here! OpenDots ONE uses DirectPitch™ Technology, so you can enjoy your favorite tunes without disturbing those around you. By minimizing sound leakage, this tech ensures your music will stay between you and your earbuds. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
A:AnswerHi there- Shokz here! OpenDots ONE are not recommended for use with a traditional stethoscope because their clip-on design means they sit just outside the ear canal, which would interfere with placing the stethoscope's earpieces correctly. Please reach out to our Customer Happiness if you have any other questions. Thank you!
A:AnswerHi Lin- Shokz here! Yes, the OpenDots ONE will technically pair with gaming systems. However, we don’t recommend it because the lag is significant and would impact gameplay, overall. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
A:AnswerYes they do have
Key Volume and Touch Controls
Volume Up: Two-finger pinch and hold right earbud for 2 seconds.
Volume Down: Two-finger pinch and hold left earbud for 2 seconds.
Play/Pause: Double-tap on the joint arc.
Track Control: Triple-tap on the joint arc (in beta, can be inconsistent).
Customization: Gestures can be customized within the Shokz App
A:AnswerHi there- Shokz here! Shokz OpenDots ONE are not designed to block out sounds, including your own breathing. They are designed with an open-ear style, meaning they do not include noise-cancellation capabilities. The purpose of this open design is to allow you to enjoy music or calls while remaining aware of your surroundings. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
A:AnswerHi there- Shokz here! The Shokz OpenDots ONE do not use bone conduction technology. They utilize air conduction technology combined with DirectPitch™ and an open-ear design, according to Shokz. This means sound is delivered to your ears through the air, like traditional headphones, rather than through vibrations on the bones of your skull. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
A:AnswerHi there- Shokz here! Many smartphones have a setting to announce incoming calls. If this feature is enabled on your phone and set to announce calls through headphones, your OpenDots ONE earbuds should announce the caller's name or number when connected :) Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
A:AnswerHi there- Shokz here! OpenDots ONE uses Bassphere™ Technology to pack 2 circular drivers into a sleek, spherical module. This design not only delivers punchy, low-frequency sound but also keeps things compact and minimizes sound leakage. These do have an Open-Ear design, so very loud ambient noise may be heard. Ear plugs can be used to reduce loud ambient noise environments. Please reach out to our Customer Happiness Team if you have any questions. Thank you!
A:AnswerHi there- Shokz here! The OpenDots ONE assures crystal clear calls, with Adaptive Beamforming and an advanced Al noise reduction algorithm. OpenDots ONE's microphones ensure that your voice takes center stage. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
A:AnswerHi there- Shokz here! Yes, the OpenDots ONE work with the iPhone 12 as well as most Bluetooth compatible devices. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
