“I know that shokz offers only 1 year warranty for refurbished products. But an open-box is different and not refurbished. I wanted to confirm if this applies for 2-year warranty form the date of purchase like a new product?”
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Hello- Shokz here! Open-box Shokz products generally qualify for the full 2-year manufacturer warranty, provided they are purchased from an authorized retailer and include the original proof of purchase. Unlike certified refurbished items (1-year), true open-box items are considered new, unused, and not refurbished. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
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