A:AnswerHello- Shokz here! The OpenMove does not have a mute button. Our OpenComm2UC does. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
A:AnswerHello- Shokz here! The neckpiece itself does not vibrate, however, depending on the volume level there may be some vibrations felt mostly near the earbuds. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
A:AnswerHi Donna- Shokz here! Shokz work with most phones that have Bluetooth capability. We kindly ask that you reach out to BestBuy to learn of their return policy, in case these are not a good fit for you. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
A:AnswerHello- Shokz here! While you can't put Alexa onto the headphones, you can connect with most Bluetooth compatible devices. Some settings may need to be adjusted on the device being used to allow a voice activation with the headphones. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
A:AnswerHi there- Shokz here! There should be no issues connecting the OpenMove with an iPhone 12. Please reach out to our Customer Happiness Team or visit our Shokz website for assistance with connecting your device! Thanks.
A:AnswerHello- Shokz here! While Playstation 4 only connects to specific Bluetooth headphones, we have had people purchase a dongle that allowed the OpenMove to function with their PS4. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
A:AnswerHello-Shokz here! Sound isolation isolates your ears and blocks out the sound, while noise cancellation cancels outside noise through the microphone. Please reach out to our Customer Happiness Team if you have any other questions :) Thanks!
A:AnswerThe band rests on your neck and the speakers hoop around the top of each ear. The speakers will then rest lined up to each ear just in front of the opening of your ears. Pretty much just right below your temple on each side. If the speakers of.the headphones rest on your neck along with the band, you won't hear much of anything. Shokz will not bring on any headaches when worn as they should be worn.
A:AnswerGo to pairing on your phone and search for thwm and connect. Make sure you hold the power button on the device till it starts to flash blue. I hope this helps
