A:AnswerThey have a very good sound. They are not as hard hitting as over the ear ones of course. I like them because you can adjust them to still be able to hear in an emergency,or can play music and have a conversation. You can try them at the store.
A:AnswerHi there- Shokz here! It looks like the Standard OpenRun Pro 2 was ordered. Please reach out to us or Best Buy's Customer Service if you have any other questions. Thank you!
A:AnswerHi there- Shokz here! Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly for this inquiry. Thank you!
A:AnswerYou can purchase it through Best Buy only. Apple will only sell you AppleCare+ for 60 days after the original purchase price of the item. I will never buy anything from Apple again, only Best Buy.
A:AnswerHello- Shokz here! We're sorry to hear this has been your experience. Since this order is fulfilled by BestBuy, we kindly ask that you reach out to BestBuy directly so they may assist with this inquiry. Thank you!
A:AnswerHello- Shokz here! It appear the Standard Size OpenRun Pro 2 is currently on sale through BestBuy. If you have any other questions regarding the sale, we kindly ask that you reach out to BestBuy Customer Service directly so they may provide the best information :) Thanks!
A:AnswerI’m not sure what your question is. Mine does, could it be whatever app you are playing through or anything changed in settings. Maybe try a different app & if it persists contact customer service.
A:AnswerHello- Shokz here! The warranty only applies within the US and Canada. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
A:AnswerHi there- Shokz here! The OpenRun Pro 2 charges with a USB-C cable that is included with the headphones. The USB-C charging block is not usually included.
The difference between the Mini size and the Standard size is 0.83". Having at least a 1-inch gap between your head and the headband is normal. Some customers find that the OpenRun Mini provides a more snug fit and less stress on the back of the ears. A sizing guide can be found on our Shokz website. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
