Questions & Answers

Name: Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
Brand: Shokz
SKU: 6589367
Price: 179.99 USD
Availability: InStock
Rating: 4.6 (424 reviews)

Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black

Model:: S820-ST-BK-US; |
SKU:: 6589367

User rating, 4.6 out of 5 stars with 424 reviews.

Highly rated by customers for:

Show only Answered Questions

Page Showing 1-19 of 19 questions

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QuestionWhat is the difference between the OpenFit Pro and the OpenFit Pro 2?
Asked 1 year ago by Mike.
- Answer Hi Mike. I have both models. The Pro 2's have better battery life, better sound, USB charging, slightly better fit (at least for me), and way better call quality. I might be mistaken, but the overall build quality seems somehow better too. Hope this helps.
  Answered 1 year ago by WJF54
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QuestionI was planning on wearing these on an airplane. Would the sound be heard by someone sitting next to me?
Asked 8 months ago by GavinTheTraveler.
- Answer Not unless you have the volume excessively high.
  Answered 6 months ago by BigDangViking
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QuestionAre you able to achieve a good-quality bass sound?
Asked 1 year ago by FRANK.
- Answer They have a very good sound. They are not as hard hitting as over the ear ones of course. I like them because you can adjust them to still be able to hear in an emergency,or can play music and have a conversation. You can try them at the store.
  Answered 1 year ago by Chuck
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Questionwill these connect with phone to talk and listen
Asked 1 year ago by Anonymous.
- Answer Yes. And most of the folks I’ve talked to through them don’t know it.
  Answered 11 months ago by BillD
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QuestionWhy are the open run pro 2 shokz only water resistant while the open run pro’s are waterproof?
Asked 1 year ago by Anonymous.
- Answer Hi there- Shokz here! Both the OpenRun Pro 2 and the OpenRun Pro have an IP rating of 55, meaning they are resistant to water splashes and sweat, but are not fully waterproof and should not be submerged in water. The OpenSwim and OpenSwim Pro are the only headphones that are fully waterproof and can be submerged in water. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
  Answered 1 year ago by AfterShokz
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QuestionHello, is this compatible with the app? Can the equalizer be adjusted?
Asked 1 year ago by paco.
- Answer Hi there- Shokz here! Yes, the OpenRun Pro 2 is compatible with the Shokz app. You can choose from 4 preset EQ modes and 2 custom modes to tailor your experience, seamlessly connect with MultiPoint Pairing, and more via the Shokz App. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
  Answered 1 year ago by AfterShokz
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QuestionDo they have a mute button on them?
Asked 1 year ago by Shawn.
- Answer Hello- Shokz here! The OpenRun Pro 2 does not have a mute button. Our OpenComm2 UC does have a mute button. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 1 year ago by AfterShokz
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QuestionHow do these sound if you’re running a loud machine like a lawn mower or snowblower while also wearing earplugs?
Asked 2 days ago by IkeP.
- Answer Wearing earplugs makes the sound louder/easier to hear, I use them all the time while operating heavy equipment, and often have to turn down the volume several clocks when I put my earplugs in.
  Answered 20 hours ago by Anonymous
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QuestionWhat charger can I use with the Openrun Pro 2? My headset came with a cable only. Will my phone's USB-C wall charger work? 25W Samsung Super Fast Charging, Model: EP-TA800.
Asked 1 month ago by Richard.
- Answer Yes. These use USB-C. And, the batteries in these devices are small enough that you receive a sufficient charge fairly quickly.
  Answered 1 week ago by ProfessionalCustomer
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Question“SHOKZ OPENRUN PRO 2” Are the products sold at Best Buy made in the USA or China?
Asked 1 month ago by JS.
- Answer China
  Answered 2 weeks ago by JohnR
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QuestionWill this device’s warranty be available outside the USA?
Asked 1 month ago by Anonymous.
- Answer No
  Answered 2 weeks ago by GarvinW
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QuestionI love these open Run Pro 2. But after 8 months, the on/off toggle switch has stopped working. Is this covered under the 2yr parts coverage plan?
Asked 1 month ago by Anonymous.
- Answer Yes
  Answered 2 weeks ago by GarvinW
  Answer this question
QuestionAre they silent for everyone else. As in at home wearing them I would be the only one that can hear them when playing my music.
Asked 1 year ago by racefish.
- Answer I had them loud and my wife was next to me on the couch. She tought she might have heard them but had no idea what was playing and wasn't bothered. I would say from a practicle standpoint, no. they play mostly from the check bones and then fill in from a tiny speaker on the front pod. I have been using them for several weeks and it was only one time that my bride thought she may have heard something. Unless your significant other is a bat, you are probably good.
  Answered 3 months ago by gregh
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QuestionAre these able to connect to 2 phones at the same time?
Asked 1 year ago by Paul.
- Answer Hi there- Shokz here! The OpenRun Pro 2 does have multipoint pairing, allowing them to be connected to two devices with seamless transitions between one and the other. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
  Answered 1 year ago by AfterShokz
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QuestionI am currently using 2 Bluetooth headphone types on my TV. Will this also work on my TV?
Asked 1 year ago by Anonymous.
- Answer yes
  Answered 3 months ago by gregh
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Question1: How do they charge up and do they come with a charger. 2: What is the difference in the ones labeled mini I am unable to use any Ear buds due to my ears being small what pair is suggested
Asked 4 months ago by drloyal7.
- Answer The mini refers to the back band, not the era “buds”. They fit over you ears and sit right in front of your ears. Not inside.
  Answered 2 months ago by LorettaD
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QuestionDOES THESE HEADPHONES HAVE CALLER ID
Asked 1 year ago by CALLER.
- Answer Unsure what model you have, but my Shokz open ear do announce the caller's name on Samsung Galaxy S25 Ultra. I had to adjust my settings in my phone app to allow this.
  Answered 2 months ago by Anonymous
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QuestionWhat demo songs play on these headphones in the store? I cant figure out what they are, they were good.
Asked 1 year ago by Jeff.
- Answer The first pair was purchased at another store about two years ago. It was Santana’ s “Samba Pa Ti!
  Answered 5 months ago by CaptainSpaulding
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QuestionCan these be used while they are charging?
Asked 4 months ago by flowerpower.
- Answer This made me curious so I plugged mine in and tried to use them while charging. it was a No-Go. However, there is a relatively short partial charge time so if you don't have fall-back wired earbuds, wait 15 minutes to go for your run, or whatever, and you should be good for a couple hours.
  Answered 3 months ago by gregh
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Showing 1-19 of 19 questions

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Questions & Answers

Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black

Q: QuestionWhat is the difference between the OpenFit Pro and the OpenFit Pro 2?

Q: QuestionI was planning on wearing these on an airplane. Would the sound be heard by someone sitting next to me?

Q: QuestionAre you able to achieve a good-quality bass sound?

Q: Questionwill these connect with phone to talk and listen

Q: QuestionWhy are the open run pro 2 shokz only water resistant while the open run pro’s are waterproof?

Q: QuestionHello, is this compatible with the app? Can the equalizer be adjusted?

Q: QuestionDo they have a mute button on them?

Q: QuestionHow do these sound if you’re running a loud machine like a lawn mower or snowblower while also wearing earplugs?

Q: QuestionWhat charger can I use with the Openrun Pro 2? My headset came with a cable only. Will my phone's USB-C wall charger work? 25W Samsung Super Fast Charging, Model: EP-TA800.

Q: Question“SHOKZ OPENRUN PRO 2” Are the products sold at Best Buy made in the USA or China?

Q: QuestionWill this device’s warranty be available outside the USA?

Q: QuestionI love these open Run Pro 2. But after 8 months, the on/off toggle switch has stopped working. Is this covered under the 2yr parts coverage plan?

Q: QuestionAre they silent for everyone else. As in at home wearing them I would be the only one that can hear them when playing my music.

Q: QuestionAre these able to connect to 2 phones at the same time?

Q: QuestionI am currently using 2 Bluetooth headphone types on my TV. Will this also work on my TV?

Q: Question1: How do they charge up and do they come with a charger. 2: What is the difference in the ones labeled mini I am unable to use any Ear buds due to my ears being small what pair is suggested

Q: QuestionDOES THESE HEADPHONES HAVE CALLER ID

Q: QuestionWhat demo songs play on these headphones in the store? I cant figure out what they are, they were good.

Q: QuestionCan these be used while they are charging?

Most-viewed items

QuestionWhat is the difference between the OpenFit Pro and the OpenFit Pro 2?

QuestionI was planning on wearing these on an airplane. Would the sound be heard by someone sitting next to me?

QuestionAre you able to achieve a good-quality bass sound?

Questionwill these connect with phone to talk and listen

QuestionWhy are the open run pro 2 shokz only water resistant while the open run pro’s are waterproof?

QuestionHello, is this compatible with the app? Can the equalizer be adjusted?

QuestionDo they have a mute button on them?

QuestionHow do these sound if you’re running a loud machine like a lawn mower or snowblower while also wearing earplugs?

QuestionWhat charger can I use with the Openrun Pro 2? My headset came with a cable only. Will my phone's USB-C wall charger work? 25W Samsung Super Fast Charging, Model: EP-TA800.

Question“SHOKZ OPENRUN PRO 2” Are the products sold at Best Buy made in the USA or China?

QuestionWill this device’s warranty be available outside the USA?

QuestionI love these open Run Pro 2. But after 8 months, the on/off toggle switch has stopped working. Is this covered under the 2yr parts coverage plan?

QuestionAre they silent for everyone else. As in at home wearing them I would be the only one that can hear them when playing my music.

QuestionAre these able to connect to 2 phones at the same time?

QuestionI am currently using 2 Bluetooth headphone types on my TV. Will this also work on my TV?

Question1: How do they charge up and do they come with a charger. 2: What is the difference in the ones labeled mini I am unable to use any Ear buds due to my ears being small what pair is suggested

QuestionDOES THESE HEADPHONES HAVE CALLER ID

QuestionWhat demo songs play on these headphones in the store? I cant figure out what they are, they were good.

QuestionCan these be used while they are charging?