Questions & Answers

Name: Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
Brand: Shokz
SKU: 6589367
Price: 179.99 USD
Availability: InStock
Rating: 4.6 (536 reviews)

Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black

Model:: S820-ST-BK-US; |
SKU:: 6589367

User rating, 4.6 out of 5 stars with 535 reviews.

Highly rated by customers for:

$179.99

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Page Showing 1-20 of 20 questions

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QuestionWhat is the difference between the OpenFit Pro and the OpenFit Pro 2?
Asked 1 year ago by Mike.
- Answer Hi Mike. I have both models. The Pro 2's have better battery life, better sound, USB charging, slightly better fit (at least for me), and way better call quality. I might be mistaken, but the overall build quality seems somehow better too. Hope this helps.
  Answered 1 year ago by WJF54
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QuestionI was planning on wearing these on an airplane. Would the sound be heard by someone sitting next to me?
Asked 10 months ago by GavinTheTraveler.
- Answer Not unless you have the volume excessively high.
  Answered 8 months ago by BigDangViking
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QuestionI love these open Run Pro 2. But after 8 months, the on/off toggle switch has stopped working. Is this covered under the 2yr parts coverage plan?
Asked 3 months ago by Anonymous.
- Answer Hello - We're sorry to hear your Shokz are not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
  Answered 3 weeks ago by Shokz
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Questionwill these connect with phone to talk and listen
Asked 1 year ago by Anonymous.
- Answer Yes. And most of the folks I’ve talked to through them don’t know it.
  Answered 1 year ago by BillD
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QuestionAre you able to achieve a good-quality bass sound?
Asked 1 year ago by FRANK.
- Answer They have a very good sound. They are not as hard hitting as over the ear ones of course. I like them because you can adjust them to still be able to hear in an emergency,or can play music and have a conversation. You can try them at the store.
  Answered 1 year ago by Chuck
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QuestionAre these good for PC gaming?
Asked 1 month ago by Gamer.
- Answer I woumd say it is
  Answered 2 weeks ago by THEUSOTRICKS
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QuestionHow do these sound if you’re running a loud machine like a lawn mower or snowblower while also wearing earplugs?
Asked 2 months ago by IkeP.
- Answer If you use the app to put them into classic mode aka bone conduction and you wear earplugs then your set.
  Answered 3 weeks ago by TimothyC
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QuestionWhat charger can I use with the Openrun Pro 2? My headset came with a cable only. Will my phone's USB-C wall charger work? 25W Samsung Super Fast Charging, Model: EP-TA800.
Asked 3 months ago by Richard.
- Answer Yes, any type c charger will work perfectly
  Answered 3 weeks ago by TimothyC
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QuestionWill this device’s warranty be available outside the USA?
Asked 3 months ago by Anonymous.
- Answer Hello- Shokz here! The warranty only applies within the US and Canada. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 3 weeks ago by Shokz
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Question1: How do they charge up and do they come with a charger. 2: What is the difference in the ones labeled mini I am unable to use any Ear buds due to my ears being small what pair is suggested
Asked 6 months ago by drloyal7.
- Answer Hi there- Shokz here! The OpenRun Pro 2 charges with a USB-C cable that is included with the headphones. The USB-C charging block is not usually included. The difference between the Mini size and the Standard size is 0.83". Having at least a 1-inch gap between your head and the headband is normal. Some customers find that the OpenRun Mini provides a more snug fit and less stress on the back of the ears. A sizing guide can be found on our Shokz website. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 3 weeks ago by Shokz
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QuestionCan these be used while they are charging?
Asked 7 months ago by flowerpower.
- Answer Hi there- Shokz here! Yes, you can use OpenRun Pro 2 headphones while they are charging. When plugged in, the headphones will automatically turn off, and the LED indicator will turn red during charging. Once charging is complete, the LED will turn blue, and you can disconnect the headphones and resume using them. Please let us know if you have any other questions. Thanks!
  Answered 3 weeks ago by Shokz
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QuestionWhy are the open run pro 2 shokz only water resistant while the open run pro’s are waterproof?
Asked 1 year ago by Anonymous.
- Answer Hi there- Shokz here! Both the OpenRun Pro 2 and the OpenRun Pro have an IP rating of 55, meaning they are resistant to water splashes and sweat, but are not fully waterproof and should not be submerged in water. The OpenSwim and OpenSwim Pro are the only headphones that are fully waterproof and can be submerged in water. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
  Answered 3 weeks ago by Shokz
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QuestionDOES THESE HEADPHONES HAVE CALLER ID
Asked 1 year ago by CALLER.
- Answer Hello-Shokz here! Caller identification is a setting on the phone that can be turned on. If the phone setting is turned on to announce the caller's name, then you will hear this through the OpenRun Pro 2 when it's connected to your device. Please reach out to our Customer Happiness Team if you have any other questions! Thanks.
  Answered 3 weeks ago by Shokz
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QuestionHello, is this compatible with the app? Can the equalizer be adjusted?
Asked 1 year ago by paco.
- Answer Hi there- Shokz here! Yes, the OpenRun Pro 2 is compatible with the Shokz app. You can choose from 4 preset EQ modes and 2 custom modes to tailor your experience, seamlessly connect with MultiPoint Pairing, and more via the Shokz App. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
  Answered 3 weeks ago by Shokz
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QuestionDo they have a mute button on them?
Asked 1 year ago by Shawn.
- Answer Nope
  Answered 2 weeks ago by THEUSOTRICKS
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QuestionAre they silent for everyone else. As in at home wearing them I would be the only one that can hear them when playing my music.
Asked 1 year ago by racefish.
- Answer Hi there- Shokz here! OpenRun Pro 2 features advanced sound leakage control. An integrated design, acoustic EQ, and DirectPitch™ Technology minimize sound leakage from both bone and air conduction units. Decoupled drivers further ensure audio stays private, even in shared spaces. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
  Answered 3 weeks ago by Shokz
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QuestionI am currently using 2 Bluetooth headphone types on my TV. Will this also work on my TV?
Asked 1 year ago by Anonymous.
- Answer Hello- Shokz here! The OpenRun Pro 2 works with most Bluetooth compatible devices, so they should work with your TV. Since this order is fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy, in the case these are not a good fit for you. Thanks!
  Answered 3 weeks ago by Shokz
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Question“SHOKZ OPENRUN PRO 2” Are the products sold at Best Buy made in the USA or China?
Asked 3 months ago by JS.
- Answer Hi JS- Shokz here! The Shokz products sold at BestBuy are manufactured in China. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 3 weeks ago by Shokz
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QuestionAre these able to connect to 2 phones at the same time?
Asked 1 year ago by Paul.
- Answer Hi there- Shokz here! The OpenRun Pro 2 does have multipoint pairing, allowing them to be connected to two devices with seamless transitions between one and the other. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
  Answered 3 weeks ago by Shokz
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QuestionWhat demo songs play on these headphones in the store? I cant figure out what they are, they were good.
Asked 1 year ago by Jeff.
- Answer Hi Jeff-Shokz here! We kindly ask that you reach out to BestBuy directly to learn of the songs playing in the store :) Thanks!
  Answered 3 weeks ago by Shokz
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Showing 1-20 of 20 questions

Questions & Answers

Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black

Q: QuestionWhat is the difference between the OpenFit Pro and the OpenFit Pro 2?

Q: QuestionI was planning on wearing these on an airplane. Would the sound be heard by someone sitting next to me?

Q: QuestionI love these open Run Pro 2. But after 8 months, the on/off toggle switch has stopped working. Is this covered under the 2yr parts coverage plan?

Q: Questionwill these connect with phone to talk and listen

Q: QuestionAre you able to achieve a good-quality bass sound?

Q: QuestionAre these good for PC gaming?

Q: QuestionHow do these sound if you’re running a loud machine like a lawn mower or snowblower while also wearing earplugs?

Q: QuestionWhat charger can I use with the Openrun Pro 2? My headset came with a cable only. Will my phone's USB-C wall charger work? 25W Samsung Super Fast Charging, Model: EP-TA800.

Q: QuestionWill this device’s warranty be available outside the USA?

Q: Question1: How do they charge up and do they come with a charger. 2: What is the difference in the ones labeled mini I am unable to use any Ear buds due to my ears being small what pair is suggested

Q: QuestionCan these be used while they are charging?

Q: QuestionWhy are the open run pro 2 shokz only water resistant while the open run pro’s are waterproof?

Q: QuestionDOES THESE HEADPHONES HAVE CALLER ID

Q: QuestionHello, is this compatible with the app? Can the equalizer be adjusted?

Q: QuestionDo they have a mute button on them?

Q: QuestionAre they silent for everyone else. As in at home wearing them I would be the only one that can hear them when playing my music.

Q: QuestionI am currently using 2 Bluetooth headphone types on my TV. Will this also work on my TV?

Q: Question“SHOKZ OPENRUN PRO 2” Are the products sold at Best Buy made in the USA or China?

Q: QuestionAre these able to connect to 2 phones at the same time?

Q: QuestionWhat demo songs play on these headphones in the store? I cant figure out what they are, they were good.

Top Rated

QuestionWhat is the difference between the OpenFit Pro and the OpenFit Pro 2?

QuestionI was planning on wearing these on an airplane. Would the sound be heard by someone sitting next to me?

QuestionI love these open Run Pro 2. But after 8 months, the on/off toggle switch has stopped working. Is this covered under the 2yr parts coverage plan?

Questionwill these connect with phone to talk and listen

QuestionAre you able to achieve a good-quality bass sound?

QuestionAre these good for PC gaming?

QuestionHow do these sound if you’re running a loud machine like a lawn mower or snowblower while also wearing earplugs?

QuestionWhat charger can I use with the Openrun Pro 2? My headset came with a cable only. Will my phone's USB-C wall charger work? 25W Samsung Super Fast Charging, Model: EP-TA800.

QuestionWill this device’s warranty be available outside the USA?

Question1: How do they charge up and do they come with a charger. 2: What is the difference in the ones labeled mini I am unable to use any Ear buds due to my ears being small what pair is suggested

QuestionCan these be used while they are charging?

QuestionWhy are the open run pro 2 shokz only water resistant while the open run pro’s are waterproof?

QuestionDOES THESE HEADPHONES HAVE CALLER ID

QuestionHello, is this compatible with the app? Can the equalizer be adjusted?

QuestionDo they have a mute button on them?

QuestionAre they silent for everyone else. As in at home wearing them I would be the only one that can hear them when playing my music.

QuestionI am currently using 2 Bluetooth headphone types on my TV. Will this also work on my TV?

Question“SHOKZ OPENRUN PRO 2” Are the products sold at Best Buy made in the USA or China?

QuestionAre these able to connect to 2 phones at the same time?

QuestionWhat demo songs play on these headphones in the store? I cant figure out what they are, they were good.