Questions & Answers

Q: Questioncan they be use with a pacemaker

Asked 5 months ago by zoe.

• A:Answer It’s a Bluetooth device. I don’t know if Bluetooth frequencies interfere with pacemakers. Contact Shokz. Their customer service is exceptional! (Yet another reason to purchase these headphones!)

  Answered 5 months ago by CaptainSpauldingVerified Purchase

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Q: QuestionAre this buds good for gaming?

Asked 6 months ago by Moshe.

• A:Answer hey FYI I don’t own them (interested tho) but you should note this is bluetooth, wireless. there will be some audio latency fine for chill games and music but bad for competitive games like shooters. hope this helps

  Answered 3 months ago by Anonymous

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Q: QuestionWill it fit people with a head with a hat size 7 5/8" or people with big heads?

Asked 10 months ago by Jdubb.

• A:Answer I have a big head and they fit well. I would recomend trying them on at the store, just don't get the mini set.

  Answered 6 months ago by BigDangVikingVerified Purchase

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Q: QuestionWould these work while driving a motorcycle or would the wind interfere too much?

Asked 11 months ago by Derek.

• A:Answer Hi there- Shokz here! It's possible that the wind noise may be overpowering for the OpenRun Pro 2, due to these having an open-ear concept. We recommend using earplugs when in particularly loud environments. We’re excited to share that we’ve just upgraded to the latest firmware version, and it can be updated via the Shokz app for the best experience with your OpenRun Pro 2. There is also a phone setting that may increase the volume. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

  Answered 11 months ago by AfterShokz

  
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Q: QuestionWhile using these at the gym, can I leave my phone in a locker and move around the gym freely without interruption of connection?

Asked 1 year ago by midge.

• A:Answer Unlikely. You’re limited by the limitations in Bluetooth range, not the phone or the Shokz. Bluetooth does not have long-range power (by design) so unless your locker is with 30 feet or so, no, they won’t work, or if they do, they’ll work sporadically.

  Answered 4 months ago by KDogVerified Purchase

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Q: QuestionIt is the standard version?

Asked 1 year ago by Josem.

• A:Answer The OpenRun Pro 2 and OpenRun Pro 2 Mini is the top of the line in the OpenRun Series. There's multiple series in the Shokz product line to choose from depending on your preferences.

  Answered 10 months ago by JnkYrdDogVerified Purchase

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Q: QuestionAre they silent for everyone else. As in at home wearing them I would be the only one that can hear them when playing my music.

Asked 1 year ago by racefish.

This question was asked about the related product: Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black

• A:Answer I had them loud and my wife was next to me on the couch. She tought she might have heard them but had no idea what was playing and wasn't bothered. I would say from a practicle standpoint, no. they play mostly from the check bones and then fill in from a tiny speaker on the front pod. I have been using them for several weeks and it was only one time that my bride thought she may have heard something. Unless your significant other is a bat, you are probably good.

  Answered 3 months ago by greghVerified Purchase

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Q: QuestionAre these able to connect to 2 phones at the same time?

Asked 1 year ago by Paul.

This question was asked about the related product: Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black

• A:Answer Hi there- Shokz here! The OpenRun Pro 2 does have multipoint pairing, allowing them to be connected to two devices with seamless transitions between one and the other. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

  Answered 1 year ago by AfterShokz

  
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Q: QuestionI am currently using 2 Bluetooth headphone types on my TV. Will this also work on my TV?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black

• A:Answer yes

  Answered 3 months ago by greghVerified Purchase

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Q: Question1: How do they charge up and do they come with a charger. 2: What is the difference in the ones labeled mini I am unable to use any Ear buds due to my ears being small what pair is suggested

Asked 4 months ago by drloyal7.

This question was asked about the related product: Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black

• A:Answer The mini refers to the back band, not the era “buds”. They fit over you ears and sit right in front of your ears. Not inside.

  Answered 2 months ago by LorettaD

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Q: QuestionDoes Best Buy carry the OpenRun Pro 2 mini size? I like the blue color very much.

Asked 1 year ago by OpenRunPro2Mini.

• A:Answer The blue is not available in mini

  Answered 3 months ago by JaredW

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Q: QuestionDOES THESE HEADPHONES HAVE CALLER ID

Asked 1 year ago by CALLER.

This question was asked about the related product: Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black

• A:Answer Unsure what model you have, but my Shokz open ear do announce the caller's name on Samsung Galaxy S25 Ultra. I had to adjust my settings in my phone app to allow this.

  Answered 2 months ago by Anonymous

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Q: QuestionWhat demo songs play on these headphones in the store? I cant figure out what they are, they were good.

Asked 1 year ago by Jeff.

This question was asked about the related product: Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black

• A:Answer The first pair was purchased at another store about two years ago. It was Santana’ s “Samba Pa Ti!

  Answered 5 months ago by CaptainSpaulding

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Q: QuestionCan these be used while they are charging?

Asked 4 months ago by flowerpower.

This question was asked about the related product: Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black

• A:Answer This made me curious so I plugged mine in and tried to use them while charging. it was a No-Go. However, there is a relatively short partial charge time so if you don't have fall-back wired earbuds, wait 15 minutes to go for your run, or whatever, and you should be good for a couple hours.

  Answered 3 months ago by greghVerified Purchase

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