Questions & Answers

Q: QuestionHow long does charged battery last

Asked 2 years ago by Anonymous.

• A:Answer I get about 8-10 hours

  Answered 2 years ago by user246528

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Q: QuestionIf I drop Shokz will they break

Asked 2 years ago by Shoe.

This question was asked about the related product: Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Steel Blue

• A:Answer No, they are super sturdy and lightweight. They will not break, unless you drop them from the second or third floor into a hard surface

  Answered 2 years ago by user126698

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Q: QuestionCan the volume be adjusted on the headset or does it have to be adjusted on your phone?

Asked 2 years ago by Mchl0220.

• A:Answer I adjust the volume in either, the headset or the phone. The headset has buttons designed properly for this function

  Answered 2 years ago by user126698

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Q: QuestionIs there an app these work with off your iphone to use them like a hearing aid? I am completely deaf in my left ear and I'm wondering if these would help me with hearing and pinpointing where noise is coming from?

Asked 2 years ago by Tati.

• A:Answer There is an app for that. The headset has proven to be effective for people with hearing issues, so combined with an app you might actually achieve the hearing aid like setup you desire.

  Answered 2 years ago by GhengisJohn

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Q: QuestionThese bone conductor earphones good for conversations have trouble with my hearing.

Asked 2 years ago by Cull.

• A:Answer In my limited testing with a client who wears hearing aids, these are definitely good for people with hearing issues. Paired with an app on your phone, you could theoretically use these and a smartphone as a budget set of bluetooth hearing aids.

  Answered 2 years ago by GhengisJohn

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Q: QuestionHow long is the battery life?

Asked 2 years ago by Gang.

• A:Answer Rated at 10 hours. I have personally run mine for 11+ hours on a charge at about 60% volume.

  Answered 2 years ago by GhengisJohn

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Q: QuestionWill these help me get better hearing while using my Halo hearing aids or should I wear them by themselves?

Asked 3 years ago by Doug.

• A:Answer I weare them by themselves

  Answered 1 year ago by VedaSam1008

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Q: QuestionCan the after shocks ear buds come with apps or attachments to increase the volume of tv via blue tooth or radio frequency signals like tv ear? Thanks

Asked 3 years ago by Nick.

• A:Answer I’m not entirely sure what your question is. There are no apps to control the headphones. If you need to turn up the volume on whatever device you’re streaming from, you push the + button.

  Answered 2 years ago by RaychelWVerified Purchase

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Q: QuestionAre these stereo?

Asked 3 years ago by Rosewater.

• A:Answer The sound is stereo and very clean. In loud areas i wear ear prtection "earplugs" and i can stillnhear very good or even better.

  Answered 2 years ago by GoinggoinggoneVerified Purchase

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Q: QuestionI have a cochlear implant in one ear. Will these work for me at all?

Asked 3 years ago by Hardofhearing.

• A:Answer I doubt it. Just depends on the extent of your hearing loss.

  Answered 2 years ago by RaychelWVerified Purchase

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Q: QuestionCan i hook these up to my laptop

Asked 3 years ago by Samuel.

• A:Answer Yes they multipoint connection automatically connect simultaneously with my laptop and will answer calls when the come through. I think they either pause the media playing or just mute it. They will play playable media during calls that only the user can hear.

  Answered 3 years ago by RocksVerified Purchase

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Q: QuestionI am looking for a great set of headphones to be used for swimming workouts - does anyone have experience with them in this use case? thanks!

Asked 3 years ago by Gifter.

• A:Answer I have used for about a year while swimming laps and have not any issues. I did use some keepers on my snorkeling mask as I use a lap pool that can push a lot of water, depending on my velocity settings. I'd highly recommend. I'm going to try on my next scuba diving trip.

  Answered 1 year ago by BobB

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Q: QuestionIs there a setting for 'LeakSlayer tech' ? Others can hear my music even at low volume. shocks specs-CAN OTHERS HEAR YOUR MUSIC? No...sends vibrations into your inner ear through bone conduction tech and uses LeakSlayer™ tech to reduce sound leakage,

Asked 3 years ago by QuestioningSpecs.

• A:Answer I set next to my wife and she doesn’t hear anything

  Answered 1 year ago by FerdinandA

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Q: QuestionDo you have the teal colored ones or just the black?

Asked 3 years ago by JC.

• A:Answer Teal

  Answered 1 year ago by Hamburger

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Q: QuestionCan you connect to more than 1 device at a time?

Asked 3 years ago by sedwick6.

• A:Answer Yes they have multipoint pairing but just for 2 devices

  Answered 1 year ago by JaymesRVerified Purchase

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Q: QuestionWhen will this become available?

Asked 3 years ago by Justin.

• A:Answer Ther e available now

  Answered 2 years ago by ChiefA2O

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Q: QuestionCan you turn off vibration on notifications? I have an older model Aftershokz bone conduction headset and it vibrates strongly on incoming calls. I am looking to use this for work from home taking calls and my phone itself ringing/vibrating is fine.

Asked 1 year ago by ChoochZero.

This question was asked about the related product: Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Steel Blue

• A:Answer Hello- Shokz here! There is currently no way to adjust the vibration on the OpenRun Pro. If the volume is louder, it is normal to feel a slight vibration from the sound. It's possible there is a setting on your phone that may assist with the notification vibration. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

  Answered 1 year ago by AfterShokz

  
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Q: QuestionWill these read my text messages and announce the name or number of incoming calls like LG's necklace does?

Asked 1 year ago by DLBY.

• A:Answer Shokz claims their headsets can announce caller names. They can't on stock Android. Not under any circumstances. All instructions and WorkArounds are untrue. It would be expected that basic functions that have been standard for many years would be included in this price range. This is not the case with Shokz. This essential feature does not work OutOfTheBox, nor does it work with Android board tools. So far there is no way to activate it.

  Answered 4 months ago by bekannt

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Q: QuestionDo OSHA approve of these on a worksite?

Asked 1 year ago by Alejandro.

• A:Answer Hi Alejandro- Shokz here! According to the Osha.gov website, "there is no specific OSHA regulation that prohibits the use of headphones on a construction site." These are open-ear headphones, allowing you to still hear your surroundings. We kindly ask that you reach out to your employer directly to learn of their headphone policy. Also, please reach out to BestBuy to learn of their return policy in case these are not a good fit for you. Thanks!

  Answered 1 year ago by AfterShokz

  
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