Questions & Answers

Name: Shokz - OpenRun Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones - Gray
Brand: Shokz
SKU: 6506589
Price: 110.99 USD
Rating: 4.6 (3676 reviews)

Shokz - OpenRun Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones - Gray

Model:: S803-ST-GY-US; |
SKU:: 6506589

User rating, 4.6 out of 5 stars with 3676 reviews.

Highly rated by customers for:

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Save $18.96

$129.95

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QuestionDoes this style have a bull in microphone so that you can talk or do you have to have the model with the mouthpiece?
Asked 3 years ago by Lizzy.
- Answer It has a built in microphone!
  Answered 3 years ago by RuthT
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QuestionDoes this support multiple devices simultaneously? I.E. tv and phone?
Asked 3 months ago by BBYQA.
This question was asked about the related product: Shokz - OpenRun Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones - Red
- Answer Hello- Shokz here! Yes, the Shokz OpenRun supports Multipoint Pairing, allowing you connect to two devices (like a TV and phone) simultaneously for easy switching, though you won't get sound from both at the exact same time. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 2 months ago by Shokz
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QuestionIs there a way to adjust the shape/size of the band that goes behind your head?
Asked 1 year ago by Judy.
- Answer No. Whichever model you choose has a set band size. However, there is the regular Open Ear and the Open Ear Mini. If you're petite, the Open Ear Mini might be a good option. However, the standard size fits most people just fine.
  Answered 1 year ago by Elizabeth
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QuestionCan Siri announce and answer a call from my voice or do you have to hit a button on the buds to answer as I have an iPhone
Asked 2 years ago by Anonymous.
- Answer The headphones has a button that you hit to answer and end calls
  Answered 2 years ago by KevinM
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QuestionI am a truck driver. Will these cancel out background noises enough to hold a conversation over the road?
Asked 3 years ago by Anonymous.
- Answer Yes,I'm also a truck driver you don't have to take anything out of your ear when you have to talk to someone. You have more of a sense of awareness around you
  Answered 3 years ago by Anonymous
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QuestionIf you do not like these, can you return them?
Asked 1 week ago by IdaK.
- Answer I bought some for my daughter. She didn’t like them. I successfully returned them.
  Answered 1 week ago by BillC
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QuestionCan this headset be connected to a TV?
Asked 3 months ago by Anonymous.
- Answer It connects to any Bluetooth device.
  Answered 1 week ago by MistyD
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QuestionAre these the version that uses USB-C and not the magnetic charge ?
Asked 5 months ago by Steven.
- Answer Mine is the magenetic charge
  Answered 1 month ago by Foxx
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QuestionMy Bluetooth doesn’t show OpenRun by SHOKZ nor does my apps search. How can I get this in my Bluetooth?
Asked 1 year ago by Wayne.
- Answer Hi Wayne- Shokz here! We're sorry to hear this has been your experience. To Reset Shokz: 1) Start with your headphones powered off and cleared from your device's Bluetooth settings 2) Enter pairing mode by pressing and holding the (volume+) button for 5-7 seconds. Your headset will turn on (continue holding the button) and then the LED light will flash red and blue. Audrey will say "pairing" which indicates pairing mode. 3) Press and hold the multifunction button (button on the earbud), (volume+) button, and (volume-) button (all three buttons) simultaneously for 3-5 seconds. *You'll hear beeps and/or feel vibrations.* 4) Turn your headphones off. Your headphones are now reset and can be connected to your device. To Pair Your Shokz: 1) Start with your headphones powered off. 2) Enter pairing mode by pressing and holding volume+ for 5-7 seconds. Your headset will turn on (continue holding the button) and then the LED light will flash red and blue. Audrey will say "pairing" indicating pairing mode. 3) Open your device's Bluetooth settings and select your headphones. Audrey will say "Connected." If this does not resolve the issue, all Shokz come with a two-year warranty. Please reach out to our Customer Happiness Team or visit our website to submit a claim. Thank you!
  Answered 2 months ago by Shokz
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QuestionDoes this device store music?
Asked 1 year ago by Runner.
- Answer Hi there- Shokz here! The OpenRun is Bluetooth only and works with streaming services. It is not able to store MP3 files. Our OpenSwim Pro has both Bluetooth and MP3 capability. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
  Answered 2 months ago by Shokz
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QuestionHow long does the charge last.
Asked 1 year ago by Anonymous.
- Answer Hello- Shokz here! The OpenRun has 8 hours of battery life. It also features a 10-minute Quick Charge for up to 1.5 hours of battery life. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 2 months ago by Shokz
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QuestionCan you use them when riding a motorcycle
Asked 1 year ago by Anonymous.
- Answer Hello- Shokz here! Some people do use the OpenRun while riding motorcycles. Using earplugs may assist with blocking out the ambient noise. We kindly ask that you reach out to BestBuy to learn of their return policy, in the case that these do not work well for you. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
  Answered 2 months ago by Shokz
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QuestionDo they float? I'm interested in a pair for paddle boarding. I would hate to lose them if they happened to fall off.
Asked 1 year ago by Esteban.
This question was asked about the related product: Shokz - OpenRun Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones - Red
- Answer Hi there- Shokz here! The OpenRun will float momentarily, but we are currently unsure for how long. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
  Answered 2 months ago by Shokz
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QuestionI notice in all the pictures that these don't go in or sit over the ear. Do you place these beside your ear to listen?
Asked 1 year ago by DLos.
- Answer Hello- Shokz here! Traditional headphones send sound through your eardrums. Bone conduction headphones send sound through the bones of your skull. Instead of speakers, Shokz headphones have transducers that send vibrations through your cheekbones to your cochleas, so your eardrums are free to take in your surroundings. Please reach out to our Customer Happiness Team if you have any other questions :) Thanks!
  Answered 2 months ago by Shokz
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QuestionCan my current cracked earphones be replaced with a Best Buy set without having to reinstall wires and connection equipment behind my wall TV set?
Asked 2 years ago by Arnie.
- Answer Hi there- Shokz here! We kindly ask that you reach out to BestBuy Customer Service directly so they may assist you with this. If your Shokz have broken or are defective, all Shokz come with a two year warranty. Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
  Answered 2 months ago by Shokz
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QuestionWhat does noise cancelling mean
Asked 2 years ago by ALEX.
- Answer Noise-canceling cancels most of the noise around you. Active noise canceling earbuds use phase inversion to delay one of the two different sound wavelengths that come your way. This delay lasts about half a second, and it's responsible for muting background noises and improving the audio sounds in your ears. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
  Answered 2 months ago by Shokz
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QuestionI listen mostly to my MP3 player. That doesn't have digital or wifi connections. Can I get this product with wires?
Asked 2 years ago by AvidListener.
- Answer Hi there-Shokz here! Currently our only Shokz that have a wire and uses MP3's are the OpenSwim. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
  Answered 2 months ago by Shokz
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QuestionCan you wear glasses with them?
Asked 2 years ago by Anonymous.
- Answer I wear glasses all the time and I have not had any trouble after that first little adjustment after you put them on.
  Answered 1 year ago by BrianB
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QuestionDoes anyone use these for work? I would like the one with external microphone but it isn’t removable.
Asked 2 years ago by Ck.
- Answer I use this for work and the audio quality for phone and video calls has been good. Also does a decent job of blocking out background noise with the Mic, even though it doesn't seem to advertise a noise cancelling Mic.
  Answered 2 years ago by DanS
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QuestionCan you adjust volume while wearing without using phone
Asked 2 years ago by Irish.
- Answer Hello- Shokz here! Yes, the OpenRun has a volume control on the headset, allowing for the volume to be adjusted without using the phone. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
  Answered 2 months ago by Shokz
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Showing 21-40 of 63 questions

Questions & Answers

Shokz - OpenRun Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones - Gray

Q: QuestionDoes this style have a bull in microphone so that you can talk or do you have to have the model with the mouthpiece?

Q: QuestionDoes this support multiple devices simultaneously? I.E. tv and phone?

Q: QuestionIs there a way to adjust the shape/size of the band that goes behind your head?

Q: QuestionCan Siri announce and answer a call from my voice or do you have to hit a button on the buds to answer as I have an iPhone

Q: QuestionI am a truck driver. Will these cancel out background noises enough to hold a conversation over the road?

Q: QuestionIf you do not like these, can you return them?

Q: QuestionCan this headset be connected to a TV?

Q: QuestionAre these the version that uses USB-C and not the magnetic charge ?

Q: QuestionMy Bluetooth doesn’t show OpenRun by SHOKZ nor does my apps search. How can I get this in my Bluetooth?

Q: QuestionDoes this device store music?

Q: QuestionHow long does the charge last.

Q: QuestionCan you use them when riding a motorcycle

Q: QuestionDo they float? I'm interested in a pair for paddle boarding. I would hate to lose them if they happened to fall off.

Q: QuestionI notice in all the pictures that these don't go in or sit over the ear. Do you place these beside your ear to listen?

Q: QuestionCan my current cracked earphones be replaced with a Best Buy set without having to reinstall wires and connection equipment behind my wall TV set?

Q: QuestionWhat does noise cancelling mean

Q: QuestionI listen mostly to my MP3 player. That doesn't have digital or wifi connections. Can I get this product with wires?

Q: QuestionCan you wear glasses with them?

Q: QuestionDoes anyone use these for work? I would like the one with external microphone but it isn’t removable.

Q: QuestionCan you adjust volume while wearing without using phone

Top Rated

QuestionDoes this style have a bull in microphone so that you can talk or do you have to have the model with the mouthpiece?

QuestionDoes this support multiple devices simultaneously? I.E. tv and phone?

QuestionIs there a way to adjust the shape/size of the band that goes behind your head?

QuestionCan Siri announce and answer a call from my voice or do you have to hit a button on the buds to answer as I have an iPhone

QuestionI am a truck driver. Will these cancel out background noises enough to hold a conversation over the road?

QuestionIf you do not like these, can you return them?

QuestionCan this headset be connected to a TV?

QuestionAre these the version that uses USB-C and not the magnetic charge ?

QuestionMy Bluetooth doesn’t show OpenRun by SHOKZ nor does my apps search. How can I get this in my Bluetooth?

QuestionDoes this device store music?

QuestionHow long does the charge last.

QuestionCan you use them when riding a motorcycle

QuestionDo they float? I'm interested in a pair for paddle boarding. I would hate to lose them if they happened to fall off.

QuestionI notice in all the pictures that these don't go in or sit over the ear. Do you place these beside your ear to listen?

QuestionCan my current cracked earphones be replaced with a Best Buy set without having to reinstall wires and connection equipment behind my wall TV set?

QuestionWhat does noise cancelling mean

QuestionI listen mostly to my MP3 player. That doesn't have digital or wifi connections. Can I get this product with wires?

QuestionCan you wear glasses with them?

QuestionDoes anyone use these for work? I would like the one with external microphone but it isn’t removable.

QuestionCan you adjust volume while wearing without using phone