Questions & Answers

Q: QuestionCan I use this plan to make calls to other countries?

• A:Answer Yes, this plan includes unlimited international calling to over 100 destinations.

Q: QuestionAre there any refunds available for this plan?

• A:Answer No, there are no returns or refunds on electronically fulfilled PIN numbers.

Q: QuestionIs this plan compatible with any Simple Mobile phone?

• A:Answer This plan is compatible with most Simple Mobile prepaid phones.

Q: QuestionDoes this plan support text and data usage?

• A:Answer Yes, this plan supports both text and data usage.

Q: QuestionWhat is the duration of service provided by this plan?

• A:Answer This plan provides 30 days of service.

Q: QuestionWhat happens to data speeds after I use 15 GB?

• A:Answer After 15 GB, data speeds reduce to 2G.

Q: QuestionDo I need a new SIM card for this to work on my iPhone 6

Asked 2 years ago by Anonymous.

• A:Answer you will need a simple SIM card for it to work unless you contact them to use without it. great service no contracts. Make long-distance or international calls you get allowed a certain amount of credit for international calls , so it's a plus.

  Answered 2 years ago by RobertJVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan purchase this item uing a gift card

Asked 2 years ago by Fenikswholesale.

• A:Answer Any gift card that is like a debit card, Visa or MasterCard, yes.

  Answered 2 years ago by AnaBVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionRoaming aloud in canada with Simple Mobile $25 plan?

Asked 3 years ago by Smartphone.

• A:Answer From my experience you cannot use simple mobile while traveling in Canada

  Answered 2 years ago by BenjaminVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this plan be used for international calls?

Asked 3 years ago by Naad.

• A:Answer Most people use Whatsapp for international calls. But you can see the rates for international calls at: https://www.simplemobile.com/ilddestinations?brand=sm&unlimited=true&country=&locale=en&showfirstrecords=75&promo=%7Cbangladesh

  Answered 1 year ago by salamander

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionhow do I activate this card and add the data to my phone with data still on there for example my plan ends July 17th but I want to add a card on there now so how do I do that

Asked 3 years ago by Martin.

• A:Answer Hi You can do different way Call 611 and use automatic system Use a costumer support and give them the card number Or use the online system where you need to create a accounts and manage your plan from there

  Answered 3 years ago by WiloVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo you provide a plan that allows calls to Canada?

Asked 3 years ago by Enricor.

Q: QuestionCan this be used with the Jitterbug Smart3 phone?

Asked 3 years ago by KBates.

• A:Answer You can go to Simple Mobile's website and enter the IMEI number to see if your phone will work.

  Answered 1 year ago by salamander

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwhere can I buy SIM Telephone number in 714 area code

Asked 5 years ago by Anonymous.

• A:Answer you can buy sim card 714 area code at Best Buy

  Answered 4 years ago by Fantastic

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionam I able to use a T-mobile top up card in Simple mobile phone

Asked 5 years ago by mo.

Q: QuestionDoes simple mobile offer a 90 day or more prepaid card?

Asked 5 years ago by Anonymous.

Q: QuestionDo I receive a physical card or not? Don’t understand that part, I bought it but it says digital service and I don’t have a card to use the plan

Asked 4 years ago by Unhelpful.

• A:Answer Yes a physical card.

  Answered 4 years ago by WillieVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)