“I have an HP laptop with headphone jack. I bought this Skullcandy product but it does not broadcast sound from the laptop. I tried it with a phone where it was working fine. Please help.”

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• My HP laptop has 3 different jacks to choose from. Make sure that you are plugged into the "headphone out" jack and not a "microphone in" jack. Also, you can go into your "settings" menu, select audio, and make sure your sound settings are correct and not muted.

  Answered by Chamby 3 years ago

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• Please visit our product support pages for troubleshooting steps. If this does not resolve your issue please reach out to our customer service team.

  Answered by Skullcandy 3 years ago

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