I have these and they won't pair to each other. I can get them into pairing mode where both flash red & blue, but they won't pair to each other. They are both fully charged. I can get them to both be the purple and them to be one each but no combo works. null

Question

PaulS · Accepted Answer

I had this problem & I couldn't get them to pair no matter how many videos & walkthroughs I tried. I ended up fixing them by just putting them back in the box and resetting everything thing. They went back to normal themselves. I hope this works for you. It certainly did for me.

Answered by PaulS 2 years ago

Rolando · Answer

On my phone I would discard device and then reinstall it. turn back on your Bluetooth and search for the headphones.If that doesn’t work take them back to Best Buy if you got the extended warranty.

Dionnecay · Answer

Mine wouldn't pair at first either. Make sure whatever you are trying to pair them to is not in bluetooth mode first, then they should pair together by the instructions. After that, they should always automatically pair together as long as you let them pair first, then to your device.

Answered by Dionnecay 5 years ago

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“I have these and they won't pair to each other. I can get them into pairing mode where both flash red & blue, but they won't pair to each other. They are both fully charged. I can get them to both be the purple and them to be one each but no combo works.”

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