One earbud has stopped working. It charges and says that power is on but nothing plays out of it. How do I get it replaced? null

Question

Icegoddessgamer · Accepted Answer

Contact skull candy via their website they have replaced 4 gaming headphone sets for me in the last 2 years.  They are great.

thekevlarcrow54 · Answer

Same thing happened to me. So long as you're within the "30 days after purchase" window, go the the store with your earbuds, receipt (and the box if possible). Head to the customer servive desk and request to exchange it. If they don't have it in stock, they should either offer to order it to their store and notify you when it arrives to pickup at no extra cost, or send it straight to your home for a small fee. Hope this helps.

Answered by thekevlarcrow54 3 years ago

Skullcandy · Answer

Please visit info.skullcandy.com for troubleshooting information for connectivity. If that doesn't remedy your issue, please reach out to us at contact.skullcandy.com and we can assist you in getting a new pair that functions properly.

Answered by Skullcandy 3 years ago

“One earbud has stopped working. It charges and says that power is on but nothing plays out of it. How do I get it replaced?”

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