“I just got a new pair. Love the sound and fit, they paired with my iPhone, say they connected, but only one works at a time.”

1-2 of 2 Answers

• When I power them on, I power on both at the same time. I’ve noticed if I only press and hold one earbud while turning them on, I only hear with that one. Be sure to power them both on. Turning on one doesn’t automatically turn on both.

  Answered by MFish 5 years ago

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• Thank you for your feedback! Please feel free to visit info.skullcandy.com for troubleshooting information for connectivity. If that doesn't remedy your issue, please reach out to us at contact.skullcandy.com and we can assist you in getting a new pair that functions properly.

  Answered by Skullcandy 5 years ago

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