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go directly to their site, they have an amazing return policy if you're in the warranty time period (see your box or their site per headphone warranty length)
Sorry, there was a problem. Please try again later.I love Skullcandy and have used there warrenty. Up to 2 years. Just go to the web site and scroll down to the warrenty info. Fill out a super short questionnaire and wait for a reply. I received my instructions in an hour and packed up my buds and shipped them back. I received a brand new psir within a month, no cost beyond my shipping to them. I always buy Skullcandy now.
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