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I am happy with the one I got. As to whether Bb takes stuff back, we'll see what they do about the things that had to be ordered, but the USPS won't deliver and wouldn't fit in my box. I am handicapped and couldn't go to the PO and walk out with the package. Neither could I have carried it into those. So the USPS returned it to BB. To date, I have not received any sort of communication or refund from BB
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