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Best Buy sent me an email in hopes that I could answer your question. Wish I could. I did not hook up the sound bar directly to my tv. I used a Denon receiver surround system that has the left, right, and center speakers for the sound bar wired directly. Then a HDMI cable from the TV port on the receiver to the HDMI (ARC) port on the tv. I was suggest calling the Tech Squad and talk with them
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