Questions & Answers
- Model:
- BEAM2US1
- |
- SKU:
- 6476040
Highly rated by customers for: Sound Quality, Ease of use, Size
$499.00Your price for this item is $499.00
Page Showing 121-128 of 128 questions
Q: QuestionI added a Sonos beam system to my Samsung tv using the hdmi arc port. My Sony dvd player is in the HDMI 1 port. When I try to use the dvd player the screen only shows sonos pictures. The dvd won’t play on the screen. Sonos has hijacked all the ports.
Asked by Jim.
- A:Answer Double check that your ARC port has your Sonos Beam HDMI cable plugged in to it and your DVD player is in HDMI 1. If the cables are correct, you may need to adjust your settings via your tv input.
Answered by ZPaul
Q: Questionwhat is the country of origin or the country that manufactures this product
Asked by jeanjett.
- A:Answer China.
Answered by Jake
Q: Questiondoes the sonos beam gen 2 work with voice command
Asked by gus.
- A:Answer It does.
Answered by FirstchoicemobileL
Q: QuestionCan this speaker be mounted to the TV. I have a Sony 43" Smart 4K TV (XBR43X800H). If yes, which brackets do you recommend?
Asked by Kathy.
- A:Answer There are select mounts that allow the Beam to be mounted directly under the tv. One is a Sinus model BSSBM1-B1 SKU 6361807
Answered by Sonos Customer Care

Q: QuestionHow can I know that the Beam (Gen2) will be compatible with my Samsung SUHD Series 9000 TV?
Asked by chippper.
- A:Answer If the Samsung tv has one the hdmi input with the label “ ARC “ you are ok , if not , you need to use adaptors .
Answered by Anonymous
Q: QuestionI have a 55" Samsung TV. Most sound bars are too thick or high to sit in front of my TV because they cover the eye that's needed to turn TV on, off, volumn and channel changes. My TV sits almost 2" from table top. How thick or high is this sound bar?
Asked by Sargent.
- A:Answer Thanks for your question. The Sonos Beam height is 2.72 inches. The Beam has an IR receiver, but not an IR repeater. Some commands that are received over IR will be sent back to the TV over CEC, assuming you're connected with HDMI-ARC and you have the TV's CEC enabled. You may need to boost the TV up if the commands you're needing don't pass through, or you're connected using the optical connection.
Answered by Sonos Customer Care

Q: Questionwhy do you get locked out of using this device if you dont give it full location permission, why does a speaker need that info to work at all, doesnt that reek of privacy invasion?
Asked by Nirrik.
- A:Answer It is definitely an invasion of privacy, and even worse than that it is another example of a company that feels it is acceptable to sell you a product and then continue to insert itself in how you use a product that you “own.” The only purpose is to gather data about you, which they then sell to a third party company, which the typically uses it for very unsavory purposes.
Answered by Anonymous
Q: QuestionCan the beam connect to a smart TV wirelessly or does it require a hard wire?
Asked by FastEddie.
- A:Answer Product info is on the Sonos website.
Answered by HappyConsumer
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