Labels don't say "Open Box", both say "00--OPEN". TV is back in Store after it wouldn't fit up stairs at sum1's house. Store claims Box never opened. Bands are cut & tape is disrupted. Who wouldn't take it out of Box to fit it in ? What should I do ?? null

Question

SonyListens · Accepted Answer

Hi TimmyGFox,

We are sorry to hear about your experience. All bands, seals, and tap shouldn’t be broken. Please contact shipping or delivery company that assisted with your service to better understand why bands and tap may have been cut. You may also contact Best Buy for details of any potential OPEN BOX product.

Best regards,

Romeo

“Labels don't say "Open Box", both say "00--OPEN". TV is back in Store after it wouldn't fit up stairs at sum1's house. Store claims Box never opened. Bands are cut & tape is disrupted. Who wouldn't take it out of Box to fit it in ? What should I do ??”

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