A:AnswerHi CSVNation, if the camera is connected to the computer via USB cable the camera will go into Mass Storage mode thus it cannot record the video. We recommend recording the video while the camera is not connected to the computer.
A:AnswerHi, Me! This camera does not need a SIM card. If you are referring to a memory card, we recommend using a memory card for this camera to store more pictures. This camera has approximately 55 MB of internal memory only. -Vincent
A:AnswerHi!, Yes, you can use the Scene Selection function. You may refer to pages 43-45 of this link for more information:
https://www.sony.com/electronics/support/res/manuals/W001/W0014296M.pdf
~Ralph
A:AnswerHi, beachbunny94! Yes. We recommend installing the PlayMemories Home software to quickly transfer the photos and videos from this camera to a computer: https://support.d-imaging.sony.co.jp/www/disoft/int/download/playmemories-home/win/en/index.html. -Vincent
A:AnswerYou have to have display setting on. In the lower right corner of the screen it will give you the number of pics total that are on the memory card.
A:AnswerHi, mak! This camera has a manual setting (Manual Exposure Shooting) that allows you to change other settings manually. Check here for more details:
https://helpguide.sony.net/gbmig/44801901/v1/eng/contents/03/03/07/07.html. -Vincent
A:AnswerHi, brianna! This camera comes with alkaline batteries, but you can also use nickel-metal hydride batteries. For more details, please visit this page: https://helpguide.sony.net/gbmig/44801901/v1/eng/contents/12/01/03/03.html. -Vincent
A:AnswerHi, Hay! We suggest using a different memory card to see if the issue is with the current memory card.
If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Sony Social Support
A:AnswerHi, Anna! The camera does not have an option to crop (edit) the pictures. You can import the images and edit them on a computer using the PlayMemories Home software: https://support.d-imaging.sony.co.jp/www/disoft/int/download/playmemories-home/win/en/index.html. -Vincent
A:AnswerHi, davidma65445765476!
We are sorry to hear this. You may follow the suggestions from this page to isolate the issue: https://helpguide.sony.net/gbmig/44801901/v1/eng/contents/11/02/01/01.html. Perform a power cycle if still unresolved: https://www.sony.com/electronics/support/articles/00032723.
Regards,
Vincent