“I bought these headphones almost a year ago, and for some reason, the left headphone has become much quieter than the right. Can I have them replaced (since there's no damage done to the wires or jack or anything), or will I have to buy another set?”
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2 months back
Sorry, there was a problem. Please try again later.Hello StayGold! We would like to recommend to try the steps available through the following link as troubleshooting steps: https://us.en.kb.sony.com/app/answers/detail/a_id/38966/c/65,66/p/40940,40971,76190/ If the issue persists it will require service, unfortunately based on the model it will be out of the factory warranty coverage. For more information please visit the following link: https://docs.sony.com/release//Warranty_455714806.pdf ~Jeannette
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