“My speaker is connected to my phone and all lights work and bluetooth is connected but there is simply no sound no connect sound or low battery warning or music. It could be playing from my phone to the speaker but it is mute”
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@Remi, Sorry to hear that. Have you tried to adjust the volume on both the speaker and your mobile device? You may also disconnect the AC power cord, then reconnect the AC power cord and turn on the system. If the issue still persists, Please email us at [email protected] with the following details so we can help you out: Name: Username: Model Number: Issue: Telephone Number: -Zac
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