“My subwoffer just stopped working. The light is flashing red. I was told to unplug for a few minutes and try again but that did not work. How can I get it to work again?? Please help.”
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Hi Millzo, We regret to hear about this. Please try to perform a factory reset to resolve this issue. Ref: https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf (page 78). After resetting the unit, please re-link the subwoofer to your soundbar. Ref: https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Bestbuy Username: Model Number: Issue: Telephone Number: Sincerely, Sam
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