“When I have this Sony soundbar (HTZ9F) hooked up to a Sony X950H TV , it frequently stops working and and now it has completely stopped working! Why is that? What should I do?”
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There is a way to do a reset to get it to work again. You should be able to Google it to find instructions.
Sorry, there was a problem. Please try again later.Hi TechSpoob, We're sorry to hear what happened. We'd like to help troubleshoot and resolved the issue. Could you tell us more of the issue? Is this power-related issue or sound issue? What is the connection method of your soundbar to the TV? Lets try to isolate the issue by following the steps on this link: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars/ht-z9f/articles/00223961 May we contact for help? If so, please email the below information to [email protected]. Full Name: Best Buy Username: Telephone Number: Model Number: Issue: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely, Kris
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