“I want to pair my Alexa to my htz9f soundbar and I am having a miserable time doing so. Alexa app shows my soundbar and says playing on soundbar but when it's go time nothing happens.”
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My Alexa paired immediately. I named my device “sound bar”; must specifically tell her to “use sound bar”. I suggest starting pairing over from scratch with this device name.
Sorry, there was a problem. Please try again later.Hi Zach, thank you for purchasing our product. We're sorry to hear that you have an issue with your SONY unit. Please follow this link to isolate the issue. (Refer to page 43): https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
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